Ratings based on 161 Verified Reviews

3.5 out of 5
90% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Tinha tudo que eu precisava

Posted 10 Aug 2023 on Hotels
- O hotel está precisando de reforma, azulejos caindo, piso levantando, pintura descascando. Porta do banheiro emperrada. + café da manhã é bom, chuveiro sai bastante água, lençóis de algodão, perto do centro e lancherias.
Comment from Hotel Management
28 Aug 2023 by Eva, Hotel Management
Olá, Stella! Obrigado por nos avaliar e pelo valioso feedback. Encaminhamos o assunto para nossa equipe relevante para garantir que suas estadias futuras sejam adequadas. Atenciosamente, Eva
3 out of 5
by A verified traveler

Posted 1 Apr 2023
The hotel is right in the historical center of town and was walkable to events. But it is run down- mold in the bathrooms, paint and plaster peeling off the walls. There were bugs, and the sheets weren't clean. But the staff was very, very kind.
Comment from Hotel Management
6 Apr 2023 by Eva, Hotel Management
Hi, Andrea! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Eva
5 out of 5
by A verified traveler

Friendly employees

Posted 5 Jul 2020 on Hotels
Central, safe location. Friendly employees. Portuguese language tv channels. A bagged breakfast, instead of buffet, during covid
Comment from Hotel Management
6 Jul 2020 by OYO, Hotel Management
Hello! Thank you for recognizing our efforts and evaluating us positively. We look forward to welcoming you again soon and providing you with a great experience! Hugs, OYO Team
5 out of 5
by A verified traveler

Friendly employees.

Posted 3 Jul 2020 on Hotels
Central, safe location. Friendly employees. Comfortable room. Portuguese language tv. Internet in bedroom. Because of covid, the breakfast buffet has been replaced with a takeaway bag. In the winter, the room is cold, but there are extra blankets for the bed
Comment from Hotel Management
6 Jul 2020 by OYO, Hotel Management
Hi! We are happy that you have chosen an OYO hotel for your stay. Thank you for sharing your comments with us. A perfect guest experience is our top priority! We look forward to welcoming you again. 😉 Hugs, OYO Team
4 out of 5
by A verified traveler

Best location

Posted 25 Feb 2019 on Hotels
I like older travel hotels. Something from the past and a bit rough but historical. ..it’s location is the best as it is in the historic area. Out the front door and you are there
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2024
5 out of 5
by A verified traveler from São Luiz Gonzaga

Posted 1 May 2024
Boa localização e instalações limpas.
4 out of 5
by A verified traveler

Posted 25 Apr 2024
Lugar , com fácil acesso , para compras , a noite é muito tranquilo, sem barulho!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Feb 2024 on Hotels