Ratings based on 355 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Mar 2024 on Wotif
Ease of check in
by A verified traveler
Posted 12 Mar 2024
Really clean and quiet
by A verified traveler
Posted 3 Feb 2024 on Wotif
by A verified traveler
Posted 27 Jan 2024 on Wotif
Bathroom is outdated and gloomy
Comment from Hotel Management
7 Feb 2024 by whalers team , Hotel Management
Dear guestThankyou for your feedback . we appreciate it.
by A verified traveler
Posted 14 Jan 2024
Room was clean and tidy.
Facilities to make a coffee, but the kettle would not fit under tap in the bathroom so made that a little tricky.
Overall ,a pleasant and comfy stay.
Comment from Hotel Management
21 Jan 2024 by whalers team, Hotel Management
Dear Guest we appreciate your feedback . we will look into other option for leaving guest a Jug or something which would assist them to fill kettle . ThankyouKind regards
by A verified traveler
Posted 11 Jan 2024 on Wotif
Comment from Hotel Management
11 Jan 2024 by ng, Hotel Management
Dear Guest Thankyou for your feedback we appreciate it. we will look forward to Host you again at our Motel RegardsNav
by A verified traveler
Posted 4 Jan 2024
Comment from Hotel Management
11 Jan 2024 by NG , Hotel Management
False reviewnever stayed at our premises and made error in his booking but could not get refund from Expedia Guest putting his frustration out because can get them to post review even if its not true
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
11 Jan 2024 by Ng, Hotel Management
Never stayed , gave false credit card details and once reservation got cancelled got abusive to staff False review
by A verified traveler
Posted 30 Dec 2023 on Wotif
Comment from Hotel Management
11 Jan 2024 by NG, Hotel Management
Dear Guest Thankyou for your feeback we appreciate it kind RegardsWhalers Team
by A verified traveler
Stay if you like worms...
Posted 30 Dec 2023 on HotelsThey had worms and other wriggly stuff living in the couch. Need I say more...
Comment from Hotel Management
6 Jan 2024 by whalers, Hotel Management
Dear Guest Thankyou for your feedback we would like you to inform that how you had 3 guests on top of your reservation and refused to pay, At the same time also mentioned you finformed staff after they had your kids on footage that you and you kids would be able to sleep on floor doesnot matter.
