Ratings based on 1,000 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2022
by A verified traveler
Posted 18 Sep 2022
The hotel was closed although we booked it through Expedia. Was unable to stay there
by A verified traveler from Rochester
Posted 16 Sep 2022
by A verified traveler
Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
15 Sep 2022 by Jarvis, Hotel Management
Thank you for your business and taking the time to leave a review
by A verified traveler
Posted 13 Sep 2022 on Hotels
The room smelled musty when we 1st arrived but got better. The carpet was dirty, as discovered when cleaning a spill. Both bathroom faucets were hard to turn on. The toilet runs. The 'fridge had a thick slap of ice covering the top shelf.
Comment from Hotel Management
14 Sep 2022 by Jarvis, Hotel Management
Thank you for your business and taking the time to leave a review.
by A verified traveler
Posted 13 Sep 2022 on Hotels
Comment from Hotel Management
15 Sep 2022 by Jarvis, Hotel Management
Thank you for your business and taking the time to leave a review
by A verified traveler
Posted 11 Sep 2022
I little outdated but fits the purpose.
Comment from Hotel Management
14 Sep 2022 by Jarvis, Hotel Management
Thank you for your business and taking the time to leave a review.
by A verified traveler
Posted 10 Sep 2022
Nothing. Next time I will not go here or use Expedia.
by A verified traveler
Posted 5 Sep 2022 on Hotels
Comment from Hotel Management
7 Sep 2022 by Jarvis, Hotel Management
Thank you for your business and taking the time to leave a review.
by A verified traveler
Posted 4 Sep 2022
We had trouble with the bathroom faucet and toilet. The person on duty came and helped us figure that out. He brought ice directly to our room, so I didn't have to go back to the front to get ice. He went above and beyond what was expected. The hotel itself was very nice and fancier than I was expecting. The price was decent.
Comment from Hotel Management
4 Sep 2022 by Jarvis, Hotel Management
Thank you for your feedback! Please come see us again soon!
