Ratings based on 413 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
10 May 2024 by Byron Smith, Hotel Management
Hi Robin, Thank you so much for your great review! We do appreciate you! Please come back soon.
by A verified traveler
Posted 6 May 2024
hotel was nice
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi Alexis, Thank you so much for your great review. We do appreciate you! Please come back soon.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi David, Thank you so much for your great review! We do appreciate you! Please come back soon!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Byron Smith, Hotel Management
Hi Kelsey, Thank you so much for your review. Please come back soon!
by A verified traveler
Posted 3 May 2024
Such a beautiful property, and such a sweet staff! They were so helpful and kind and made sure we had everything we needed for our stay! Couldn't recommend this property enough
Comment from Hotel Management
4 May 2024 by Hotel GS Staff, Hotel Management
Thank you for your 5 out of 5 review. Hope you can stay with us again soon!
by A verified traveler from Seattle
Posted 26 Apr 2024
We loved staying here! They put us in a tiny room with two tall guys and a big dog. We were really disappointed. They won’t move us to a bigger room because we entered the room, ridiculous!
Comment from Hotel Management
29 Apr 2024 by Amber Tangvald; General Manager, Hotel Management
Hello John-Thank you for your feedback. Based on our room availability we did not have the option to move you to an upgraded room. We do apologize for the inconvenience, and hope you were still able to enjoy your time in Portland.Cheers
by A verified traveler
Posted 26 Apr 2024
the bath towels were so old and thin. It was like rags. it is ashamed because of this i cannot come back nor will i recommend the hotel to people. :(=
Comment from Hotel Management
29 Apr 2024 by Guest Services, Hotel Management
Hello Bessy-Thank you for your feedback. I am looking into the issues with the towels to ensure we have the correct product in the rooms. We do apologize for the state of your towels! This is not normal for us!Please feel free to always reach out to the front desk during your stay with any concerns to help resolve.We hope you were still able to enjoy your time in Portland.
by A verified traveler
Posted 25 Apr 2024
The hotel was super nice! The staff were all very friendly and helpful. For my wife and I, the Grand Stark has supplanted another 'hip' hotel in Portland (on Stark across the water in the Pearl) as our go-to when we visit Portland. We love that we can walk to excellent restaurants, bars, and music venues from the Grand Stark. An on-site restaurant/bar is a must, and the Little Bitter Bar (serves food from the Grand Amari) was perfect. We will definitely be back.
Comment from Hotel Management
27 Apr 2024 by Hotel GS Staff, Hotel Management
Thank you for your 5 out of 5 review! We hope you can stay with us again soon.
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 22 Apr 2024
Good
Comment from Hotel Management
23 Apr 2024 by Byron S. , Hotel Management
Hi Daniel, Thank you so much for your review. Please come back soon!
