Ratings based on 988 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Because of the reviews I read, I expected a little more. It’s the first time I didn’t think to check the alarm clock which had been set by the previous guest ,and hadn’t been checked by the cleaning staff, and I was awakened early. It smelled heavy of Lysol. Everything else was OK.
Comment from Hotel Management
14 Jun 2024 by General Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
by A verified traveler
Posted 13 Jun 2024
Comment from Hotel Management
14 Jun 2024 by General Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
by A verified traveler
Posted 11 Jun 2024
Older outdated building with carpet that could be replaced. Overall it was not horrible, but definitely not staying there again.
Comment from Hotel Management
13 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 10 Jun 2024
The bathroom room could have been cleaner. There was minor things that seemed missed, corners not swept thoroughly, etc. the continental breakfast was really enjoyable though, much better than what you’d normally expect. The staff were also very welcoming & friendly. We were not expecting that the room wouldn’t have utensils and napkins though l
Comment from Hotel Management
13 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 3 Jun 2024
Suited our needs
Pillows were feather which was not good for my wife, but luckily we had our own pillows and she used hers and mine
Comment from Hotel Management
13 Jun 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler from Issaquah
Posted 27 May 2024
The beds are not that comfortable.
Comment from Hotel Management
29 May 2024 by General Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Best Western Plus Parkway Inn
by A verified traveler
Posted 24 May 2024
Quick and easy check in. Nice woman at front desk. They were able to get our family rooms together which I really appreciated. My favorite part. Was that coffee machine in the lobby. Best mocha ever.
Comment from Hotel Management
25 May 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We are so glad that you had such a great stay!If I can be of assistance in the future, please don't hesitate to contact me.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
by A verified traveler
Posted 20 May 2024
Very far away from any food places...and why isn't even sweet rolls at the breakfast bar ??? Another question: Are the rooms that allow pets kept separate from rooms for non-pet guests???
Comment from Hotel Management
23 May 2024 by Front Desk Supervisor, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We tend to offer slightly different breakfasts. We subbed muffins in as our pastry! and while we do have specific pet rooms and specific non-pet rooms, most of the middle allow them if all the pet rooms are empty, and vice versa, if all the rooms are booked except for a pet friendly room, we sometimes have to have guests without pets in the pet friendly rooms. I hope this helps clear up any confusion! I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me!
