Ratings based on 566 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
Water views, pool and beach swimming area are great. Cafe Villa food is delicious
Comment from Hotel Management
9 Mar 2024 by Jimbo, Hotel Management
Dear Olenka,We appreciate your concise and positive feedback! It's fantastic to hear that you enjoyed the great water views, pool, and beach swimming area. We're also pleased that you found the food at Café Vila delicious. Thank you for taking the time to share your experience, and we hope to have the pleasure of welcoming you back in the future!Tropical regards,Team Nasama.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
15 Feb 2024 by Jimbo, Hotel Management
Dear Sam,Thank you for staying with us and your wonderful 4 star rating. We are indeed appreciative of your support and hope to have you back at Nasama for another fabulous holiday.Tropical regards,Team Nasama.
by A verified traveler
Posted 13 Jan 2024
Enjoyed our stay at this resort and were very happy with our decision to stay here over several other resorts we had considered. The resort is a short drive of about 10 minutes from 'downtown' Port Vila and it was very quiet. The included breakfast at Cafe Vila was good every morning. We had dinner there several times too and were overall impressed with the quality of the food. The beach at the resort itself isn't much to talk about, but the snorkelling off the beach on the reef was lovwly and I prefer that anyways. Some things are a bit dated and hopefully you don't have an issue with ants and a few other things creeping about (standard for a tropical island)! The resort amenities are pretty simple but it was all fine for us. Overall really enjoyed our stay at Nasama.
Comment from Hotel Management
15 Feb 2024 by Jimbo, Hotel Management
Dear Justin,Thank you for choosing Nasama Resort for your recent stay and taking the time to share your feedback. We are pleased to learn that you enjoyed your overall experience and appreciated our resort's location, quiet ambiance, and the included breakfast at Cafe Vila.It's wonderful to hear that you found the snorkeling off the beach enjoyable and that the quality of the food at Cafe Vila met your expectations. We appreciate your understanding of the tropical environment, and rest assured that we are continuously working to address any concerns to enhance the guest experience.We are grateful for your positive remarks and hope to have the pleasure of welcoming you back for another enjoyable stay at Nasama Resort.Tropical regards,Team Nasama.
by A verified traveler
Posted 10 Jan 2024
Comment from Hotel Management
15 Feb 2024 by Jimbo, Hotel Management
Dear Jacqueline,Thank you for your fantastic 5 star review. We appreciate your recommendation and looking forward to seeing you in the near future for another memorable stay.Tropical regards,Team Nasama.
by A verified traveler
Posted 29 Dec 2023
Nasama Resort was an amazing place to stay!
There were two restaurants on site that had great tasting and yet starkly different food on offer. The location was only 10 minutes from town by bus.
The infinity pool had a great view of the small swimming/snorkling spot exclusive to the resort. There were kayaks and snorkelling equipment available to use free of charge.
Staff were super friendly and helpful.
Comment from Hotel Management
15 Feb 2024 by Jimbo, Hotel Management
Dear Dean,Thank you for choosing Nasama Resort, and taking the time to share your wonderful experience. We are delighted to hear that you found our resort amazing, enjoyed the diverse culinary offerings at our two on-site restaurants (Cafe Vila & Three Pigs), and appreciated the convenient location just 10 minutes from town by bus.It's fantastic to know that you took advantage of the infinity pool with its breathtaking view and made use of the complimentary kayaks and snorkeling equipment. Our team is dedicated to providing friendly and helpful service, and we're thrilled that they contributed to making your stay enjoyable.We sincerely appreciate your positive feedback and look forward to welcoming you back for another delightful stay at Nasama Resort.Tropical regards,Team Nasama.
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
26 Dec 2023 by Jimbo, Hotel Management
Dear Lei,We appreciate your wonderful 5-star review, thank you so much and we hope to see you again!Tropical regards,Team Nasama.
by A verified traveler
Posted 6 Dec 2023
We found all the staff really friendly and helpful.
We know the area has been hit by a number of cyclones this year meaning the grounds aren't as tidy as might be expected.
We found the room to be a little tired and needing some love and kindness.
Comment from Hotel Management
26 Dec 2023 by Jimbo, Hotel Management
Dear Valued Guest,Thank you for choosing Nasama Resort, and we appreciate your kind words about our friendly and helpful staff. We understand your concerns about the impact of cyclones on our grounds and the condition of the room. Your feedback is valuable, and we are continuing with updating the standard of our rooms to enhance our guests' experience. We hope to have the opportunity to welcome you back and provide an improved stay.Tropical Regards,Team Nasama.
by A verified traveler
Posted 15 Nov 2023 on Wotif
Nasama Resort is an excellent option for those wanting a relaxing environment where all basic necessities are done really well. There are other more opulent places, but this resort gives an authentic Vanuatu experience.
Comment from Hotel Management
26 Dec 2023 by Jimbo, Hotel Management
Dear Mark,Thank you for your thoughtful review. We're delighted to hear that Nasama Resort provided you with a relaxing environment and met your expectations for basic necessities. We strive to offer an authentic Vanuatu experience, and your feedback is appreciated. We look forward to welcoming you back for another enjoyable stay.Tropical regards,Team Nasama.
by A verified traveler
good value simple resort
Posted 23 Oct 2023 on Hotelsspacious one bedroom room overlooking the ocean
the staff are really helpful and friendly and the meals at the 2 restaurants on site were reasonably priced and the meals were delicious.
Comment from Hotel Management
27 Dec 2023 by Jimbo, Hotel Management
Dear Rosemary,Thank you for your recent stay at Nasama Resort. We're delighted to hear that you enjoyed our spacious one-bedroom room with an ocean view and found our staff helpful and friendly. It's encouraging to know that you also appreciated the reasonably priced and delicious meals at our on-site restaurants. Your positive feedback motivates us to maintain high standards. We look forward to welcoming you back for another enjoyable stay.Tropical regards,Team Nasama.
by A verified traveler
Posted 8 Oct 2023
Great stay - would go back
Comment from Hotel Management
10 Oct 2023 by Jimbo, Hotel Management
Thank you for your positive feedback! We're delighted to hear that you had a great stay with us. We look forward to welcoming you back in the future.
