Ratings based on 61 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Perth
Posted 24 Jul 2020
Yeah, the place was good. I found the room quite big and not too noisy. I stayed for 3 nights. Staff were friendly. No bad for the price. I stayed at the Cook point caravan park and ordered a queen room and they gave me a room with two single beds. I was very annoyed as I had travelled 17 hours from Perth to visit my partner. They couldn’t do anything about it so I went to Blackrock instead and didn’t have any issues.
Comment from Hotel Management
30 Jul 2020 by Manager, Hotel Management
thank you
by A verified traveler from Kelmscott WA
Posted 23 Jul 2020
Liked-location
Didn't like the no hot water in the morning for a shower due to a lot of workers who are permanent residents and start around 5am and use all the hot water , it's okay if you continue your journey about 10 am when the heater has recovered.
Overall very basic overnight stay, clean and tidy about 2 1/2 stars
by A verified traveler
Stay away...
Posted 3 Jun 2020 on HotelsBooked a pet friendly room as was there for a hospital appointment 450km from home. TV didn't work, had to use my own sleeping bag as felt like i was being bitten in the night, was a donga with no floor covers. Then i was charged an additional $200 for having a small dog in the room as apparently i wasnt in a pet friendly room, to have it fumagated. Stay away from this place, and she hung up on me also stating that i lied when i coukdnt tell thwm about being bitten as i couldnt have left before they opened. Well the hospital can verify that one. Very rude management.
Comment from Hotel Management
3 Jun 2020 by Manager, Hotel Management
You did not book a pet friendly room, you did not leave early this is why we saw you take the dog out of the room. Yes we fumigated the room. stripped all the bedding as your dogs hair was all over the bedding, there is definitely flooring and we closed the room off for 3 days as it stank of dog. Lucky I didn't charge you for the room closure. You never told us of any bites when you left nor by phone. We had not heard from you up until you phoned tonight regarding the cleaning fee. Next time you stay somewhere you need to confirm with management you have a pet. FYI you have been banned from staying here...Stay away
by A verified traveler
Posted 15 Mar 2020 on Wotif
Comment from Hotel Management
27 Apr 2020 by Manager, Hotel Management
thank you
As everyone would be aware, the Prime minister closed all public swimming pools during Covid-19
by A verified traveler from Nullagine
Posted 29 Jan 2020 on Wotif
Good cheap and comfortable only down side my kettle didn’t work
Comment from Hotel Management
30 Jan 2020 by Manager, Hotel Management
thank you for reviewing us.
Sorry about the kettle
by A verified traveler
Posted 29 Dec 2019 on Hotels
Comment from Hotel Management
1 Jan 2020 by Manager, Hotel Management
Thank You. Happy New Year
by A verified traveler
Cheao no frills
Posted 30 Nov 2019 on HotelsNo frills but nice pool.
Comment from Hotel Management
4 Dec 2019 by Manager, Hotel Management
Thank you. We are slowly making improvements so stay tuned
by A verified traveler
Posted 17 Nov 2019 on Lastminute
Comment from Hotel Management
18 Nov 2019 by Manager, Hotel Management
Thank you
by A verified traveler
Posted 4 Nov 2019 on Wotif
Comment from Hotel Management
12 Nov 2019 by Manager, Hotel Management
Thank you for your positive review. We hope to see you again soon
by A verified traveler
Posted 2 Oct 2019 on Wotif
Family room was a bit cramped for more than 3 people.
Other wise okay for a short stay.
Comment from Hotel Management
2 Oct 2019 by Joybells, Hotel Management
Thankyou for your feedback it is appreciated. The rooms are designed to fill a need for the town.
