Ratings based on 107 Verified Reviews

4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Overall a very enjoyable and pleasant stay. The hotel is not 5 stars, but the staff at the hotel make it what it is. Check in was slightly delayed due to the number of clients arriving. My room was very spacious, clean with a comfortable bed. Food ok, but got a little repetitive due to my food allergies. The hotel is quiet and peaceful with lots of sun loungers. The animation team are excellent and I enjoyed my daily morning yoga/gentle exercises. The only negatives aspect is where they display their daily programmes. I think it should be given to the clients when they check in so they know what the activities and when. I missed a couple of classes because of that issue. For getting around, I suggest you use the Bolt app because the prices are cheaper. Overall, I enjoyed my stay and I would go again
5 out of 5
by A verified traveler

A seamless resort experience

Posted 13 Mar 2024 on Hotels
Lovely food, great service and super impressive atrium. Top tip: install Bolt App to make sure you get a more reliable, predictable taxi service. Turkish coffee in the lobby is great, machine coffee...not so much. Can recommend getting out to El Jem and Montasir if you can - we went via hire car. We had a grand time.
5 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
Had a lovely few days at Kantaoui bay. Hotel for price paid was excellent value at this time of year. Only downside was, the weather was a bit cool and not enough facilities/ entertainment information given/ provided. Otherwise if you’re there for a bit of relaxation, the thermal spa and massage is a good option. Very quiet surroundings, nothing much going on outside. But cheap enough to get taxi to sousse . Good choice and quality was better than expected and plenty of choice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024 on Hotels
2 out of 5
by A verified traveler

Quality has degraded compared to last year

Posted 27 Dec 2023 on Hotels
Quality has degraded compared to last year's. The room was ok but there were no amenities. Food is OK but the restaurant is very noisy / crowded. Animation for children is low quality. Pool was ok. Checkin was very slow. They were even questioning a third room we reserved. The guy in the front door was asking for a voucher to let us in while he was having the list of all guests. He could simply've asked our names. Parking lot is limited to few vehicles. Prices are a bit high compared to other hotels in the region and other countries.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Oct 2023
We had a great time, excellent customer service and the food options were good. The excursion guys (quad biking, catamaran and camel ride) in the hotel were really good as well.
5 out of 5
by A verified traveler

Posted 11 Sep 2023
Very good
4 out of 5
by A verified traveler

Posted 3 Sep 2023
We loved it