Ratings based on 39 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jul 2023 on Hotels
Stay was pleasant.
A room for 3 only had 2 sets of cups and no spoons, 2 towels instead of 3. Had to call room service each time we required the 3rd set of above
by A verified traveler
Nice setting, not much to do....
Posted 17 Feb 2021 on Hotels1st Room allocated - Aircon did not work. 2nd room was lovely. We had poor internet service. Both breakfast meals we had to ask for some of the food that was on the menu but not served. Servings were generous.
by A verified traveler
Posted 4 Jan 2021 on Hotels
by A verified traveler
Disappointing
Posted 31 Dec 2020 on HotelsThe breakfast was not nice and wifi was very weak.
by A verified traveler
Posted 23 Nov 2020 on Hotels
by A verified traveler
Horrible experience
Posted 24 Jan 2020 on HotelsHad to move rooms 3-times,
The 1st was absolutely filthy which they agreed with us.
2nd, had insect poo falling through the ceiling messing the bedding etc which they couldnt fix an had to move us to the 3rd which had fresh paint smell clogging drains etc, had to just live this experience out
by A verified traveler
Posted 9 Dec 2019 on Hotels
It was nice and chilled,we enjoyed ourselves
by A verified traveler
Posted 25 Sep 2019 on Hotels
by A verified traveler
A slice of heaven
Posted 9 May 2019 on HotelsGorgeous views
Safe
Relaxing pool area
Included child entertainment (excellent and safe!)
Jungle gyms
Fantastic restaurant
by A verified traveler
Best Mini-vacation EVER
Posted 25 Mar 2019 on HotelsThis was my first vacation with my kids and The Estuary Hotel and Spa went above and beyond to make our short stay both comfortable and relaxing. My kids were well entertained, had loads of fun and even refused to leave. I will definitely be going back for a longer stay.
Comment from Hotel Management
6 Apr 2019 by Samantha Mkhize, Hotel Management
Dear Valued Guest,
Thank you for taking the time to leave us such a wonderful review.
Your feedback is always appreciated. We were so happy to read you and your wonderful family enjoyed the time well spent with us and can not wait till we see you again.
Have a splendid day!