Ratings based on 225 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
by A verified traveler
Posted 28 Apr 2024
What a great value and breakfast too.
Comment from Hotel Management
30 Apr 2024 by The Manager, Hotel Management
Thanks William, greatly appreciated. We work hard to get it right. Safe travels
by A verified traveler from Calabasas
Posted 30 Mar 2024
Great location, wonderful and helpful staff.
Comment from Hotel Management
1 Apr 2024 by Manager, Hotel Management
Hi Kitty, Thank you for your feedback. We are glad we could help you while here in Port Douglas. Hope you had a safe trip home. Stay safe.
by A verified traveler
Posted 6 Mar 2024
Overall great experience. Any issues were promptly addressed. Breakfasts were excellent. Staff very helpful and friendly.
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hi Doug, Thank you for your feedback, it is much appreciated. We like to think we do everything we can while your on holidays. Wishing you a safe trip.
by A verified traveler
Posted 25 Feb 2024
nice clean rooms. ocean front, nice breakfast included. convenient location
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hi Karen, Thank you for your response. Wishing you all the best on your travels. STay safe
by A verified traveler
Posted 15 Feb 2024
Hotel was a little tired and shabby, certainly compared to the pictures.
Pool area was not well maintained.
The location of the breakfast area looking towards the sea was lovely and the breakfast choice was very good.
Comment from Hotel Management
14 Mar 2024 by Manager, Hotel Management
Hi John, Thank you for your comments. We are slowly recovering from a cyclone and flood. The insurance process could be a little quicker but this is out of our hands. Wishing you a safe trip.
by A verified traveler
Posted 4 Feb 2024
Loved this hotel. Small, relaxed - across from the beach and easy walking to restaurants and shops, good restaurant on site and super friendly staff. So glad we stayed here.
Comment from Hotel Management
11 Feb 2024 by Manager, Hotel Management
Thank you Helen, it was a pleasure to have your here. Wishing you all the best in your travels.
by A verified traveler
Posted 28 Jan 2024 on Wotif
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Hi Hayley, Thank you for your feedback. It is great to hear you enjoyed yourself. Hoped to see you again when you visit Port Douglas.
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Thank you Barry for your feedback. Staff here work hard to make your stay as comfortable as possible. Wishing you all the best.
by A verified traveler
Very nice Hotel!
Posted 9 Jan 2024 on HotelsComfortable and very well located! Just the front desk service should have a different procedures.
Comment from Hotel Management
10 Jan 2024 by Craig- Manager, Hotel Management
Thanks for the great review.
