Ratings based on 168 Verified Reviews

3.8 out of 5
71% of guests recommend
3.7 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 16 Jun 2024
The rooms look like a typical 80s Holiday Inn but were clean. The front desk people are not trained in hospitality but they really do their best to help. All vending machines were sold out in water and tap water tastes really bad. Bring your own beverages. They have a new pool bar which is what got me the most excited about this property but ended up being a big issue. Beware that they allow access to non-guests. We happened to have to share the space with a group of middle agers who behaved like Spring Breakers. They were very intoxicated, the ladies were flashing their breasts and they were throwing toys around like toddlers and splashing water on everyone who wanted to just enjoy a good time by the pool. I mean, if you are around a pool you will get splashed here and there, but these were massive amounts and these toys near missed my face and head by inches a few times, which triggered me to ask for help. The employees refused to intervene after multiple requests and one bar tender turned rude towards me. They have a Cantina on property that brings a DJ. The party is kind of nice, however people congregate by its exit door and extend the party into the parking lot, which is right below the guest’s windows. It is a lot of noise from people talking loudly and again the property managers seem to not care. THIS IS NOT A GOOD PLACE FOR FAMILIES. It might be a good fit for under 30s with low bar for hospitality looking for party (and low bar for parties too)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 May 2024
5 out of 5
by A verified traveler from Woodhaven

Posted 8 Apr 2024
Loud vibration in room. Otherwise nice and they are dog friendly. Having eclipse party tomorrow.
5 out of 5
by A verified traveler

Posted 16 Nov 2023
Room was comfortable felt it could have been a little cleaner.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2023 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023 on Travelocity
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Sep 2023 on Hotels
4 out of 5
by A verified traveler

Posted 16 Sep 2023
Our room was clean and all the workers were very polite and helpful only thing I can say was they need to serve breakfast just a cereal bar with fruit would make the stay excellent
4 out of 5
by A verified traveler

Posted 15 Sep 2023 on Hotels
It was a great location by ferry, staff was kind and friendly. The room was clean, carpet was not and bed was hard as a rock. It served it's purpose though