Ratings based on 214 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
I had a great stay. Very clean room and staff was helpful.
Comment from Hotel Management
16 May 2024 by Dan D GM, Hotel Management
Hi Tiffany and thank you for choosing us for your stay. We love seeing reviews like this as my staff strives for the best stay a person can have. Thank you and we'll see you next time!
by A verified traveler from Plantation
Posted 3 May 2024
Comment from Hotel Management
6 May 2024 by Dan D GM, Hotel Management
Hey Marcus, thank you for not only choosing us for your stay, but the 4 stars as well. Our staff knows what a guest wants and needs while staying here and they will continue to because they love 4 and 5 star reviews! See you next time.
by A verified traveler
Posted 30 Apr 2024
Check in was convenient. Room was clean minus dirty sheets which we had to replace immediately and saw two roaches during our two night stay.
Comment from Hotel Management
1 May 2024 by Hotel Management, Hotel Management
Dear Summer, Thank you for taking the time to share your feedback about your recent visit. We are delighted to hear that you had such a positive experience with our check-in service. However, we understand that there were some areas where we fell short of your expectations, and we would like to extend our sincere apologies. We take these issues seriously and are committed to improving in these areas to ensure all guests have an enjoyable experience. We hope to make your next stay with us outstanding in every way possible.Sincerely,Hotel Management
by A verified traveler
Posted 27 Apr 2024
Excellent staff . The cleaning staff worked hard but I had to ask everyday for clean towels and garbage changed s. The place had a smell like a wet dog to it and several dogs were seen in the hotel . I also observed a run down van permanently parked in the parking lot . Some seedy people were also seen here man and woman you get my drift . I’d give it a 6/10. Breakfast was a granola bar ? No carpet on floors and were dirty to walk around in bare feet . Staff was super nice and the price was good . Prob won’t stay here again unless absolutely necessary. Suspected bed bugs also .
Comment from Hotel Management
28 Apr 2024 by Hotel Management, Hotel Management
Dear Lisa, Thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. Meanwhile, if you are in doubt and would like to review your charges further, please feel free to reach out to our hotel directly. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
by A verified traveler
Posted 25 Apr 2024
Amazing staff here especially Marissa at front desk. Laid back and went out of their way to help in anyway they could. Housekeeping staff also very good kind and accommodating. Felt safe in this area and it’s right across from a plaza with all kinds of things in it. Really liked this area and hotel
Comment from Hotel Management
25 Apr 2024 by Dan D GM, Hotel Management
With so many great places to choose from, it’s an honor that you decided to give us a try, and itsounds like we made a great first impression. I am sure Marissa and the other staff will be so delighted to hear that you enjoyed it. We look forward to seeing you again soon.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
15 May 2024 by Dan D GM, Hotel Management
Hi Manuel, We want to thank you for choosing us for your stay and cannot wait to have you back. If there was one thing that we could do to get that 5 star review next time, what would it be? Please let me know. Thank you again.
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
13 May 2024 by Dan D GM, Hotel Management
Hi Courtney,Thank you for choosing us for your stay. What would it take for us to get a five star rating from you next time? Please let me know. Again, thank you!
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
22 Apr 2024 by Dan D GM, Hotel Management
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.
by A verified traveler
Posted 18 Apr 2024
Glad that I was able to bring my pet
Comment from Hotel Management
18 Apr 2024 by Dan D GM, Hotel Management
Thank you for your kind words about your stay! We're delighted to hear that you, and your pet, had such a wonderful time here at our hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.
by A verified traveler
Posted 9 Apr 2024
Nice
Comment from Hotel Management
9 Apr 2024 by Dan D GM, Hotel Management
Hey Sal, Thank you for your review and 4 stars. What is it that would make you have a 5 star experience the next time you stay with us? Please let me know. Again, thank you!
