Ratings based on 230 Verified Reviews
3.5 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
They canceled our reservation!
Posted 3 Dec 2023 on HotelsI can't imagine why you would send this email since you canceled our reservation with only one day's notice. We booked months ago and you waited until one day before our stay. We are severely disappointed.
by A verified traveler
Worse reservation ever!!!!!!!!
Posted 6 Oct 2023 on HotelsWorst reservation ever. Booked this september of 2022for a stay in may of 2023. Received an email saying they were looking forward to my stay and they would send a room number and code at 2 pm the day of my stay. I drove 14 hours and arrived a little early around 9 am the day of our stay. Since it is right on the beach we planned to just play and swim on beach until check in. We did that then arrived at the property at 2pm on day of stay. No email arrived, no workers around. Called emergency number and was told reservations were having an issue and it would be sent shortly. 2 other parties had arrived also and neither had any communication about their stay. 430 now and still no email or text and the emergency number is no longer picking up. I had to leave my 2 sons at the property with our luggage because i gad to pick up more people from the airport. Some workers were replacing an air-conditioning unit so i asked about someone to contact, he walked me to the beach were the owner was fishing. I asked the owner for help and he said he couldnt do anything that they were having a resetvation issue and they would send something shortly. I left to airport. At 5 pm the other 2 parties received emails sayingbtheir reservation was cancelled. No reason or explanation. I never received anything. Owner came up around 730 and asked if we still needed help. I said yes and he left. We ended up staying at another location. Never received any information.
by A verified traveler
Posted 27 May 2023
by A verified traveler
Very disappointed
Posted 23 May 2023 on HotelsNever again Booked a room a month in advance when I got there after waiting 4 hours to catch the ferry Got there at 3:30 waiting to hear from them never did so I called only to find out that they had given my room away Who the hell does that
by A verified traveler
Posted 21 May 2023
Not as described at all. Pool was green and dirty. Overall just a nasty property. Old and outdated.
by A verified traveler
Posted 21 May 2023
Thank you. The property was so nice.
by A verified traveler
Steer Clear!!!
Posted 15 May 2023 on HotelsI booked this place for my 19 year old daughter to stay this past weekend, and conditions were so bad that she ended up crashing on the couch of the property I was staying at instead. The beds were not made, there was not a single towel to be found anywhere, the walls and bathroom were dirty and stained, there was no wi-fi, and the remote for the TV did not function. When she and her partner checked in, the AC would not turn on, so she contacted the owner. It had been unplugged, but that was not obvious due to the location of the unit. This would not have been a problem, except that the owner's behavior was quite erratic when he came by to look at it, and after solving the issue, he made a crude gesture at her with his tongue. She and her partner did not feel safe staying there due to his behavior, and vacated the property immediately, leaving the key where they found it.
by A verified traveler
Had high hopes but ended disappointed.
Posted 24 Apr 2023 on HotelsHad to call to get room and access code. Did not send out as stated. Hot tub was GREEN (shame it wasn't in working order). Seems like facility had good ideas in past but nothing has been maintained/repaired. Mattress was just 5 inch foam.
We left a day early to sleep in our own bed. Seems more of a hostel feel. Very minimal. Seems owner is trying to squeeze ever penny from it without putting any money into it.
We tried something different for us, but I don't think we will be back.
by A verified traveler
Posted 2 Apr 2023 on Hotels
The only recommendation we have is that a soap dispenser or bottle of soap with paper towels be available so you can wash your hands after using the restroom and before you eat. The beds were comfortable and we really did not spend much time in the room but overall it was a great place on the beach with easy access!!
by A verified traveler
Posted 13 Mar 2023 on Hotels
Comment from Hotel Management
15 Mar 2023 by Johnny, Hotel Management
thanks for staying
