Ratings based on 32 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Petion-Ville
Posted 4 Jun 2024
Still has its charms, but it became quite obvious the standard of service reduced since the owner left the country.
by A verified traveler
Posted 4 Jan 2024
Love the serenity and sense of peace that you feel once inside. Staff were wonderful, food was delicious, just remember to place your food order first thing in the morning. A hidden Gem😍
by A verified traveler
Posted 25 Dec 2023
by A verified traveler from Clearwater
Posted 21 Dec 2023
Nice view!
by A verified traveler
Posted 2 Dec 2023 on Hotels
by A verified traveler
Posted 22 Nov 2023 on Travelocity
Comment from Hotel Management
2 Dec 2023 by Benoit , Hotel Management
We were thrilled to host you.
by A verified traveler
Posted 10 Sep 2023 on Travelocity
by A verified traveler
Posted 10 Sep 2023 on Travelocity
I like everything about the property .
by A verified traveler
Posted 7 Sep 2023 on Hotels
by A verified traveler
Posted 20 Jul 2023
This was my third or fourth time staying at this facility. I always came back because of the area its in and the its architecture. This hotel has a lot of potential, but unfortunately the service has declined. Firstly, upon checking in i was told that my reservation could not be located. One of the persons working there offered a better room for the inconvenience, but an other dissagreed with the idea. Second when I walked in the room it was extremely hot. I asked if they coild turn on the AC they responded by telling me that they would turn it on later that evening. I asked if i could at least put something in the fridge to cool down that was also met with a disappointed "no". They informed me because there wasn't any power on that side of the room, they would have to move the fridge by the night stand. They later turned on the generator which powered the AC at around 8:30pm and it was shut off the same night 11:00pm. This happened every night. In the morning they knock on tne door at 8:30 to eat breakfast and if you don't come within 10 minutes they knock a second time. The second to last morning one of the women knocked on our door so hard that i refused the breakfast. They hardly gave any water, we had to asked several times for towels and the cofee maker was dirty. The water pressure was nonexistent and only got luke warm water once. One evening we wanted to go in the pool and there was trash anc empty bottles all around.
