Ratings based on 11 Verified Reviews
2.6 Room cleanliness
2.7 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Feb 2020
Absolutely fabulous, great facilities, great views, great food and friendly service
by A verified traveler
Awkward Experience Not the best choice
Posted 13 Nov 2019 on HotelsFirst of all....the property is in the middle of no where. 30 minutes from the port. There is no phone or data signal. There is no wifi. There is NO food or water, except if you buy it there. There is no transportation if you want to explore the island. There is not a beach at this property. Only rocky overview of the ocean. The room was just ok. However, the people there are very friendly and very polite. The owner is very nice
by A verified traveler
Posted 14 Jun 2018 on Hotels
Comment from Hotel Management
30 Jul 2018 by Jo, Hotel Management
We are doing the best as we can to improve our sincere apology
by A verified traveler from San Francisco
Ruined our vacation; horrible service
Posted 29 May 2017
Pros: The views.
Cons: Get a manager who cares. Don't cheat customers out of the room they paid for. Put a sign outside the resort wall. Remove WiFi from your listing.
Location: The location is terribly remote and there is nothing else to do nearby. You're stuck once you're there. Transportation around is hard.
We booked a Seaview Cottage room for a weekend trip, arrived after a long journey, and they put us in a tiny moldy room (with insects) in the back of the property - without saying anything about how we had paid for a better room. I then asked (had to ask repeatedly) about the "Seaview" cottage, and they finally told us they sold it to someone else. It looks like a large group came in and they "bumped" us. No loss for them; too bad for us.
We then had to wait for the manager to wake up, and he couldn't care less that we traveled the long journey or that we made a prepaid reservation. No apology. He gave us a refund, but used the bad hotel exchange rate (we paid online in USD), so we lost money on the reservation itself. And of course, we had to pay for transportation to their remote location twice (there's no sign outside their resort) and wasted hours overall dealing with this mess.
The worst part was the manager's attitude: he didn't offer any help in finding another hotel. His attitude was of absolute indifference and didn't apologize for screwing us. We wasted the rest of the day to find another hotel. Thanks for ruining our weekend vacation to Camotes. They don't care about customers or honesty. Seriously, trying to pass off a basic moldy dirty room hoping that we wouldn't notice that we paid for a better room? Oh, and false advertising in their listing online: they don't have WiFi. What kind of people run a business this way?
by A verified traveler
Clean Hotel
Posted 8 Jan 2017 on HotelsIt took me ~45 mins to arrive the resort from Poro Port by moto bike. Though it's a long ride, I like the environment there. It's so quiet and relax. No cell phone reception, so no body can bother you.
by Simon
Great place to relax without your mobile.
Posted 5 Jan 2017 on HotelsBeautiful room. Clean. Nice hot water, readily available. Makes a change. Lovely big comfortable bed. Spacious room. Great view to the sea and nice veranda to relax on in good size chairs . Very quiet room.
Although there is NO wifi, the setting and the ability in this location to relax was never a problem.
The food and the service in the restaurant were all superb. And could not be faulted
by A verified traveler
Posted 18 Feb 2019 on Hotels
by A verified traveler
더블부킹
Posted 30 Dec 2018 on Hotels그들은 더블부킹 매니저는 출근하지않았으며 우리에게 더 나쁜 객실을 내주었다.구럼에도 그들은 계속 그 방을 팔고 있었다
by A verified traveler
ダブルブッキング
Posted 18 Apr 2017まずキャンセルのメールを送って来たかと嘘をつかれ、結局ダブルブッキングされていて、もうすでに予約した部屋に他の客が入っていた。Expediaからの連絡が遅れたせいで部屋が埋まったと説明され、無理やりシェアルームに通された。トイレは水が溜まらない状態で、シャワーもトイレに掛かっているだけのものでとても不清潔だった。ホテルにホワイトビーチはありません。
Recommended
for Everyoneby A verified traveler
Posted 26 Dec 2016
Location is little far from the port. Staff is very kind.No-Wi-Fi is Bad point.Room is enough for me.Restaurant is not bad. But many foods are out of stock. Total not bad.
Comment from Hotel Management
29 Dec 2016 by Elsa, Hotel Management
There was a typhoon when you arrive to the resort but we will try to improve our service. Our apology from management and the staff.
