Ratings based on 986 Verified Reviews
2.9 Room cleanliness
3.5 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
There was a giant spider web covering the door and drops of something all over the floor inside of the room. I was too tired to complain but will never stoop so low in desperation for a room.
Comment from Hotel Management
19 Jun 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
by A verified traveler
Posted 17 Jun 2024
Was good for price and location; no complaints
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 14 Jun 2024
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 8 Jun 2024
The people were loud all night. The door had gaps so I could see outside with the door closed. The property was in disrepair. I left shortly after arriving and if I don't end up with a refund I'm disputing this charge
by A verified traveler
Posted 6 Jun 2024
Good
Comment from Hotel Management
6 Jun 2024 by Brand Experience Team, Hotel Management
Hi Wilmer,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 2 Jun 2024
The place is trash,sorry,spuder webs all in the room,had to get on top of mattress to kill one,even though i got in a car crash coming from columbus ohio,bruised all up,so standing on top of bed was horrible for me. I REALLY HAVE NO WORDS FOR THIS PLACE,NO DONT KEEP THE LIGHT'S ON,TEAR THIS LOCATION DOWN💯💯💯💯💯
Comment from Hotel Management
4 Jun 2024 by Brand Experience Team, Hotel Management
Hi Pamela,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6
by A verified traveler
Posted 2 Jun 2024
Room looked clean but had roaches from baby to big so that means it’s infested
