Ratings based on 974 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
The staff were very good and the buffet breakfast well stocked and laid out. The staff also took care of booking a taxi to the railway station for our journey home.
by A verified traveler
Posted 12 Jun 2024
by A verified traveler from cambridge
Posted 9 Jun 2024
by A verified traveler
Posted 3 Jun 2024
I have stayed several times and the hotel, location, friendliness of staff are always very helpful.
by A verified traveler
Posted 28 May 2024
Room was clean and air conditioning was comfortable.
Comment from Hotel Management
29 May 2024 by Guest Services Manager, , Hotel Management
Dear Mr.Sreeji, Thank you for you feedback. We pride ourselves at Holiday Inn Express in making our guest stay as enjoyable as possible and appreciate your feedback on our Service, Facilities and the Location. We hope to see you again Soon. Best Regards,
by A verified traveler
Posted 27 May 2024
Ok
Comment from Hotel Management
29 May 2024 by Guest Services Manager, Hotel Management
Dear Mr.Mark, Thank you so much for your feedback regarding your recent stay at Holiday Inn Express, Poole. It makes our day hearing about how much our Guests love their stay and enjoy the services and facilities. i have passed on your review to our team and look forward to seeing you again soon.
by A verified traveler
Posted 25 May 2024
Friendly and efficient service and staff.
Comment from Hotel Management
25 May 2024 by Guest Services Team., Hotel Management
Dear Mr.Colin, Thank you so much for your feedback regarding your recent stay at Holiday Inn Express, Poole. It makes our day to hear about how much our Guests love their stay and enjoy the services and facilities. i have passed on your review to our team and look forward to seeing you again soon
by A verified traveler
Posted 23 May 2024
It was a great location to stay for walking back and forwards to visit Poole Hospital. Only negative I have is that it would have been good to have had a small fridge in the room.
But everything else great thanks
Comment from Hotel Management
23 May 2024 by Guest Services Team., Hotel Management
Dear Ms.Tina, Thank you for your feedback. We pride ourselves at Holiday Inn Express in making our guest stay as enjoyable as possible and appreciate your feedback on our Friendly team. Service, Facilities and the Location. We appreciate any reviews made by our guests to create and improve our guest experiences as enjoyable as possible. Your feedback will not be left unnoticed. Our local management has been made aware of the impression it gave you.
by A verified traveler
Posted 21 May 2024
This hotel is walking distance to the Quay and Harbour where there is a great selection of pubs, bars and restaurants. Will definately stay again
Comment from Hotel Management
22 May 2024 by Guest Services Team., Hotel Management
Dear Ms.Miranda, We appreciate your recent stay and feedback for Holiday Inn Express Poole property. Our hotel is committed in making your stay inviting. While we're glad to know that you appreciate our comfortable beds, Friendly Staff and Great locationWe have passed on your review to our team and look forward to seeing you again soon
by A verified traveler
Posted 13 May 2024
