Ratings based on 172 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 12 Mar 2024
Quiet clean and comfortable hotel. Easy access to town. Walkable to my locations.
by A verified traveler
Posted 2 Feb 2024 on Hotels
We enjoyed our overnight stay but would have preferred a cooked breakfast
Comment from Hotel Management
2 Feb 2024 by Chris. , Hotel Management
Hi , sorry we could not serve you breakfast at 6 AM kind Regards Chris.
by A verified traveler
Nice.
Posted 7 Dec 2023 on HotelsPleasant and in a very quiet area. Hotel is a bit dated.
by A verified traveler
Posted 1 Dec 2023
Great location and amiable staff
by A verified traveler
Weekend away.
Posted 18 Sep 2023 on HotelsGreat location 4 minute walk and your on a beautiful sandy beach, which is away from the main Bournemouth beaches.
The hotel itself is an old building, but in excellent condtion throughout.
My wife and I stayed in the Dolphin room which has recently been upgraded to be modern with a walk in shower.
If i had to look for points to metion to the owner these would be.
Lack of a cooked breakfast for me is an issue, when spending this sum of money per night and i dont beleiev a continental breakfast cuts it, although this was excecuted well.
I would have also expected replacment towels each morning as there was no way to dry our wet towels, so we had to dry ourselves with damp towels.
The bathroom does have an electric heated towel rail but this would not work for us
The evening was chilly in the room and there was no heatinh that could be controlled from the room to generate some heat, this also shiild be addressed.
by A verified traveler
Posted 17 Sep 2023
by A verified traveler
Posted 26 Aug 2023
by A verified traveler
Posted 21 Aug 2023 on Hotels
Nice comfortable room, just what we required.
by A verified traveler
Posted 20 Aug 2023
Location is good and the Managers staff were very friendly.
We were met by the manager on arrival who asked why we hadn’t answered a email about twin beds or double beds. I stated we hadn’t received the email and he spoke over me and obviously didn’t believe me. He said we should’ve booked direct and saved £50. Not a good greeting really. On leaving at 7am this Morning, we didn’t want to leave our key on the desk and as there was no key box we rang the bell as the sign specified. The Manager Chris arrived to announce “ I do need to sleep you know and that nobody has rang the bell that early in 9 years” totally spoilt our stay this man. I also don’t understand the 5 stars on his board outside as all this is, is bed and continental breakfast. So sad as his staff had the manners he was lacking. Won’t be returning ever
Comment from Hotel Management
4 Sep 2023 by jo, Hotel Management
sorry we could not serve you breakfast at 6 AM kind regards Jo
