Ratings based on 183 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
We only stayed here for one night but we had a great time. make sure you try out the spa when you visit.
by A verified traveler
Posted 22 Mar 2024
View from our room was amazing. Interestingly, we were on floor -1 and it seemed like an unwanted stepchild of floors. All the lights in our hallway turned on only when you entered it. The overhead lights, paint and carpet were all old school--real old school. It was a bit of a "Shining" moment each time I stepped into that dark corridor. This is a large, statuesque hotel. It could use some painting and additional care that a formidable building like this needs. But that can only be done in the summer months, so not casting any stones. All things considered, a nice experience and I'm happy to recommend. If your primary destination is St. Moritz, I might suggest staying there. I found the Bus drivers and train personnel to be a completely unhelpful awful lot, and bussing it down to the station and over to St. Moritz sation was a considerable hassle (in my opinion) every day. That aside, the hotel experience was great. I would stay here again if my primary destination wasn't St. Moritz.
by A verified traveler from San Juan
Posted 7 Mar 2024
Amazing location and views
by A verified traveler
Posted 2 Mar 2024
A beautiful hotel with amazing views and very helpful staff
by A verified traveler
Posted 26 Feb 2024
My wife and I went there for a wellness weekend. Since it was my birthday, Hotel offered me a free spa treatment, which was a nice gesture. All in all a nice experience in a decent castle-like Hotel.
by A verified traveler
Posted 21 Feb 2024
by A verified traveler
Posted 19 Feb 2024
by A verified traveler from San Francisco
Posted 11 Feb 2024
Old world charm, kept in very good condition. Excellent spa with so many options to choose from. Spa requires reservations in advance.
by A verified traveler
Value for money semi-lux
Posted 4 Feb 2024 on HotelsWe stayed for 4 nights and it was such a hidden-gem as an alternative to staying in St Moritz. The buffet breakfast was very nice with a spectacular view and the spa is well-equipped. Make sure u get the discounted ski pass from the hotel.
Comment from Hotel Management
4 Mar 2024 by Schlosshotel , Hotel Management
Thank you very much for staying with us, we look forward to seeing you soon!
by A verified traveler
Posted 3 Feb 2024
Only stayed the one night but is very close to bus stops and the hotel is clean and lovely. The wellness centre was a great way to spend time in the evening after being out all day. Only issue we ran into was after missing a bus the hotel called a cab for us but after looking at the bus schedule we wanted to cancel the cab but she did not understand the request so we ended up having to take the cab which cost 40 chf (so almost $70 with exchange) for less than a 10 minute ride down the road. Lessons learned avoid taxis at all costs!!!!
