Ratings based on 42 Verified Reviews

3.7 out of 5
100% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Mar 2020 on Hotels
Comment from Hotel Management
18 Mar 2020 by Aulia, Hotel Management
Salam Hangat Hotel Santika Pontianak... Terima kasih untuk respon yang sangat baik untuk Hotel Santika Pontianak. Semoga kedepannya kami lebih baik lagi dalam memberikan pelayanan. Kami tunggu kedatangannya kembali. Terima kasih
4 out of 5
by A verified traveler

Good location

Posted 3 Oct 2019 on Hotels
Good hotel let down by not being as clean as it could be. Staff were very pleasant and helpful, wifi was dreadful, we had difficulty booking things online.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Aug 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jun 2019
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2019 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 May 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Mar 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2019 on Hotels
5 out of 5
by A verified traveler

Posted 19 Dec 2018
Very helpful staff and nice hotel.Very near to the town.
4 out of 5
by A verified traveler from USJ

This traveler left a rating score only Posted 10 Dec 2018 on Hotels