Ratings based on 137 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Jul 2023
There was no hot water for a shower on the evening of arrive through to the leaving the next day. The apology was it affected everyone! and they could not get a maintenance guy until the following day. To partially excuse the hotel the weather was appalling with some horrendous thunderstorms and large hailstones (twice).
Comment from Hotel Management
27 Jul 2023 by Staff Relais Corte Cavalli, Hotel Management
Dear Guest,We would like to thank you for having stayed at our Relais.We apologies for the issues you have been through, unfortunately due to the extreme weather our facility has been seriously affected in many ways, one of these was the lack of hot water in all the buildings, since a thunderbolt that fell in the nearby damaged the electronic boards of a few boilers.We have been able to solve the issue, but it took a certain time.We would like to thank you for your comprehension, and we hope to be able to welcome you again in the next future, hopefully in standard circumstances.Kind regards,
by A verified traveler
Serene and Relaxing
Posted 27 Jun 2023 on HotelsThis beautiful hotel and resort was a very pleasant surprise. The service was excellent, the pool serene, and the dining (breakfast & dinner) were delicious. In the past we normally stay on the lake. But this was a better choice. 10-15 minutes to everything without the hustle and bustle of massive tourism. Which made for a much more tranquil and relaxing visit.
Comment from Hotel Management
27 Jun 2023 by Staff Relais Corte Cavalli, Hotel Management
Dear Guest,We would like to thank you for having chosen Relais Corte Cavalli as your holiday destination, and for the wonderful review you shared about your stay.We are really pleased to notice how much you enjoyed your experience with us, we are looking forward to welcome you again very soon.Kind regards,
by A verified traveler
Posted 4 Jun 2023
Fabulous hotel in beautiful surroundings. The staff were amazing and very friendly and helpful. The rooms are large and airy with tea making facilities which is rare to find in Italy. Would highly recommend. The only downside is that there are no nets on the windows so at night I wasn’t comfortable leaving the windows open due to mosquitos so we had to sleep with a/c on.
Comment from Hotel Management
4 Jun 2023 by Staff Relais Corte Cavalli, Hotel Management
Dear Sarah,We would like to thank you for having chosen Relais Corte Cavalli for your holidays and for the wonderful review you shared about your stay.We are really pleased to notice how much you enjoyed your experience with us.Due to the naturalistic environment in which our Relais is located, we have not been allowed to apply any kind of net to our windows, we apologise for the inconvenience, but it is something we are not have been able to choose.We are looking forward to welcome you again as our very appreciated Guest.Kind regards,
by A verified traveler
Good overall
Posted 24 Jul 2021 on HotelsGreat location close to a lot of things but far enough to be quite and relaxing. Restaurants some dishes are great other not so much. The pool and the spa are awesome.
Comment from Hotel Management
18 Aug 2021 by Staff Relais Corte Cavalli, Hotel Management
Dear Guest.,
Thank you so much for your recent review, we really appreciate your time in writing such detailed positive comments about our hotel services and facilities.
We are glad to know that you enjoyed your stay with us.
Once more thank you for staying with us, the team will be waiting for your return visits.
Best regards,
Staff Relais Corte Cavalli
by A verified traveler
Unforgettable experience
Posted 16 Jul 2019 on HotelsFantastic setting great service a dream hotel in beautiful surroundings
Comment from Hotel Management
17 Jul 2019 by Staff Relais Corte Cavalli, Hotel Management
Dear Mrs Karen,
Many thanks for choosing Relais Corte Cavalli as your holidays destination.
We are glad to see you appreciated your stay in our Hotel, we hope to have you again as our guest very soon.
Kind regards,
Staff Relais Corte Cavalli
by A verified traveler
Posted 13 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by Staff Relais Corte Cavalli, Hotel Management
Dear Guest,
We would like to thank you for choosing Relais Corte Cavalli as ideal destination for your relaxing holidays. We are very delighted to notice you appreciated your stay in our Hotel, we are looking forward to welcome you again very soon.
Kind regards,
Staff Relais Corte Cavalli
by A verified traveler
Posted 18 Jun 2018
Recommended
for Everyoneby A verified traveler
Summer stay
Posted 22 Aug 2017
Pros: Swimming pool and hotel grounds.
The pool bar and breakfast staff were so very nice and so attentive.
Cons: Darkness in the rooms, more light.
To be greeted with a smile, and be warmly welcomed.
Location: The hotel had bikes that could be borrowed. Lovely walks. Lovely grounds... lovely restaurants all very close by.
The hotel is a beautiful hotel, beautiful surroundings and the best swimming pool for the size of hotel we have ever had. It suited us down to the ground. The breakfasts were fab, couldn't fault the bar staff, breakfast staff etc they were so very attentive. My only issue with staff were two young girls on reception. They were for a better word, miserable. The two other members of staff, the older lady and the gent were very nice and welcoming. The room was slightly disappointing but didn't spoil our stay and the bedding was changed every other day, towels as many times as required. So the cleanliness was 100%... just that slight unwelcoming feel was off putting. But I would recommend the hotel.
Recommended
for Everyoneby A verified traveler from SUFFOLK, ENGLAND
MAGICAL HOTEL AND LOCATION
Posted 6 Jul 2016
Pros: Room very comfortable - aircon nice and quiet. Staff excellent. A special mention about the reception staff, especially Sebastian.
Cons: A MAJOR PROBLEM - THE CHAIR BEDS ROUND THE POOL. EVERYONE WAS COMPLAINING ABOUT HOW UNCOMFORTABLE THEY WERE AND SEVERAL COLLAPSED.
Location: The location is awesome. In the middle of beautiful vineyards yet just 3 miles from the Lake. Incredibly peaceful and romantic.
From the minute we checked in, we knew we were somewhere really special. Just switch off and enjoy.
by David from Silver end
Wonderful will return
Posted 20 Jun 2016 on HotelsWonderful will return
