Ratings based on 71 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Feb 2024
Staff were very helpful, particularly the staff at the bar. Rooms were spacious and attractive. Everything very clean. Public areas were a bit soulless. Walking to either the foot of the slopes or the centre of town was about 12 minutes but particularly the slopes wasn't an attractive or direct route. Access to the small pool area was limited to a few hours in the morning unless you paid €35 for spa access.
Comment from Hotel Management
16 Feb 2024 by Blu Hotels, Hotel Management
Dear Customer,Thank you for your feedback. We are happy to hear that you appreciated the helpfulness of our staff, especially the bar, and that you found the rooms spacious and attractive, as well as very clean.We are sorry you did not appreciate our common areas, which are generally very popular for their modern and cosy style. The conditions for access to the spa are clearly stated, the hotel is located in the village, however, we confirm that it is not a direct facility on the slopes.We are glad you had a pleasant stay and hope you will come back.Best regards
by A verified traveler
Great hotel with very friendly staff abd spacious
Posted 1 Oct 2023 on HotelsGreat hotel, spacious and clean room. Restaurant staff were all very helpful
Comment from Hotel Management
3 Oct 2023 by The Management. , Hotel Management
Dear Customer, thank you for your excellent review and the high score you gave to all our services. We are glad that you had a pleasant stay and hope to have the pleasure of welcoming you back very soon. Kind regards.
by A verified traveler from San Francisco
Posted 11 Sep 2021
by A verified traveler
Posted 6 Feb 2018 on Hotels
by A verified traveler
Avoid like cancer
Posted 3 Jan 2017 on HotelsBreakfast time that ends at 9.30 sharp is ridiculous.
The food is not only expensive but also objectively s***. It's barely legal to charge so much for such a low quality.
The SPA, despite requiring reservations, is overcrowded.
Hidden fees and extra costs make sure that the overall is unforgettably unpleasant.
by A verified traveler
Posted 18 Jul 2016 on Hotels
by robert from New Zealand
Awesome spa, lovely room, shame about the welcome
Posted 1 Aug 2015 on HotelsThe Reception staff were a disappointment, however the restaurant and spa staff were excellent. They are on a private road so Satellite Navigation couldn't find them which made it very difficult to find them, their response was, 'yes everyone tells us that'. It would be nice if they did something about that rather than just accepting the fact! Also, a pull in bay at the entrance would be helpful as their are signs right outside in three languages warning not to stop there or get towed away! Not a great start to our stay at all after a long drive! However the Spa and staff were awesome, restaurant food was ok but friendly and the room could have done with air-conditioning during the high temperatures we experienced.
Recommended
for Everyoneby A verified traveler
couple with your child in triple room
Posted 26 Jul 2013
Pros: the room style, shower, building, surrounding, location
Overall we had a good stay, the hotel is clean, comfortable, well located and the staff in the front desk are very nice and professional.
we booked two rooms - one double for my dad and one triple for my wife, my son and I.
after checking in we found out that my dad's double room was far larger than our triple room and we paid way more!!!
It doesn't make ANY sense to have smaller rooms for the triples and not fair!
second thing the hotel needs to rethink is breakfast. for a 4 start hotel of that level - the breakfast is really bad.
they have a coffee machine with no fresh milk, no fresh fruit, pastries are BAD, just few cheese and ham which are also nothing special... nothing is really good in it although it's a big buffet with some diversity.
the chef really needs to make a complete change as they have a lot of potential.
hope they see this review.
by A verified traveler
Posted 4 Mar 2024
Ottima struttura, facile da raggiungere (in auto) e grande disponibilità di parcheggio.
L’hotel è molto bello, la colazione ottima e abbondante, cena con livelli alti. La stanza che ho prenotato (standard matrimoniale) era abbastanza basic, ma molto grande e pulita.
La Spa è molto bella e nuova, scontata per i clienti (35 euro, 3 ore). Inoltre è presente deposito sci gratuito , navetta gratuita la mattina e pomeriggio per la partenza della cabinovia.
Siamo stati davvero bene! Grazie
Comment from Hotel Management
6 Mar 2024 by Blu Hotels, Hotel Management
Gentile cliente,La ringraziamo per la vostra recensione dettagliata e positiva. Siamo lieti di sapere che avete apprezzato la vostra permanenza presso la nostra struttura e che abbiate trovato la struttura facilmente accessibile. Siamo lieti abbiate apprezzato la bellezza dell'hotel, la colazione abbondante e la cena di alta qualità. Siamo soddisfatti che abbiate apprezzato la vostra camera spaziosa e pulita. Ed è un piacere sapere che abbiate goduto della nostra spa e dei servizi aggiuntivi come il deposito sci gratuito e la navetta. Speriamo di potervi ospitare nuovamente in futuro e vi ringraziamo ancora per aver scelto il nostro hotel.Cordiali Saluti,
by A verified traveler
Posted 20 Jan 2024 on Hotels
