Ratings based on 239 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Sep 2023 on Hotels
Comment from Hotel Management
14 Nov 2023 by La réception, Hotel Management
Bonjour. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Cordialement. La réception.
by A verified traveler
Posted 22 Feb 2023
Brilliant staff. And very clean.
There was slight hiccup with booking in, but they were so helpful and calm. It was hugely appreciated.
Thank you
Comment from Hotel Management
22 Feb 2023 by Abdenour, Hotel Management
Good day Emma.Team B&B Pontault Combault would like to thank you for the kind feedback you sent us about your stay with us and we really appreciate the fact we could be helpful and professional upon your arrival.We looking forward to hots you again in a near future at our hotel.Yours sincerely.B&B Pontault Combault reception.
by A verified traveler
Disappointing Nights Rest
Posted 30 Dec 2019 on HotelsThe vending machine didn't work so only access to cold drinks was via the bathroom tap. The lighting in the room was poor as there were no ceiling mounted light fittings. The walls between the rooms were also thin as voices and doors closing could be heard which led to a disappointing nights sleep. However, the receptionist was very helpful.
Comment from Hotel Management
14 Nov 2023 by La réception, Hotel Management
Bonjour.Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.Cordialement.La réception
by A verified traveler
Posted 25 Aug 2019
Excellent value property. If you’re needing somewhere cheap for a few days this is the perfect place! It was exceptionally clean, and checking in and out was effortless. The only criticism I would have is it would be nice to have a kettle in the room. However, this didn’t effect our stay. The beds were very comfortable too. Great location for Disneyland Paris.
Comment from Hotel Management
6 Sep 2019 by a, Hotel Management
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
by A verified traveler from Luton UK
Posted 10 Aug 2019
The location is very good near to Disneyland and Paris. Room was clean, The lady receptionist was good, with smiling face. But Mr. Anis a Moroccan guy behaviour was ridiculous. breakfast time was up to 10am. we been there 9.45am ,he said you are late there is no breakfast left, it was already paid , then he said you have only 10 min so hurry up. I think hotel management should kick him out who don't know about customer service. all of stay his behaviour remained same, he did not feel that his behaviour was not good.
Comment from Hotel Management
14 Nov 2023 by La réception, Hotel Management
Bonjour.Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.Cordialement.La réception
by A verified traveler
Posted 4 Jan 2018
Went a day w no hot water but hotel staff was great
Recommended
for Everyoneby A verified traveler from yorkshire..england
Worth the money
Posted 31 Dec 2017Good hotel for price
Cleaned daily.
Room are nice and a good size tv
Wish they would have been a kettle.tho
Recommended
for Everyoneby A verified traveler
Best for those traveling by car
Posted 17 Aug 2015
Pros: Price
Breakfast looked very good though I was with friends who don't do breakfast so I missed out
Cons: It is fine as what it is. A basic hotel in an industrial area of a small town which is easily accessible by car for Disneyland and Paris.
Location: There is a good restaurant next door but as I was traveling with Muslim friends their only option was fish so itwas takeaway pizza.
B&B Pontault Combault is about ten miles from Disney 60-70 euros taxi fare away though of course it is cheaper than the hotels in Disney. The room was fine. I had not realised that I would miss the lack of tea making equipment in the room quite so much.I knew it was not supplied.
The staff were helpful especially the man on security at night!
by A verified traveler
Posted 28 Feb 2024
Chambre à 20km de Disneyland, pratique et économique pour passer une nuit avant un séjour de 2 jours sur le parc et arrêt pour la nuit lors du retour
Comment from Hotel Management
14 Mar 2024 by Réception, Hotel Management
Bonjour Nadia . C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs. Cordialement. La réception
by A verified traveler
Posted 28 Nov 2023
Comment from Hotel Management
30 Jan 2024 by La réception, Hotel Management
Bonjour Annick, Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel BB Pontault Combault. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel. Cordialement. La réception.
