Ratings based on 427 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2023
Good service
Comment from Hotel Management
26 Jun 2023 by Jefferson Vidal, Hotel Management
Prezado Sr. Luis,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,
by A verified traveler
Posted 2 Sep 2022 on Orbitz
Amazing place
Comment from Hotel Management
13 Sep 2022 by Jefferson Vidal Gerente Geral, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jefferson VidalGeneral Manager
by A verified traveler
Posted 13 Jul 2022 on Orbitz
Clean and friendly
Comment from Hotel Management
15 Jul 2022 by Jefferson Vidal Gerente Geral, Hotel Management
Prezada Sra. Fernanda,
Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve.
Atenciosamente,
Jefferson Vidal
Gerente Geral
by A verified traveler
Posted 24 Feb 2022 on Hotels
Great
Comment from Hotel Management
2 Mar 2022 by Gerente Geral, Hotel Management
Prezado hóspede,
Obrigado por dedicar um tempo para compartilhar seu feedback. Esperamos recebê-lo novamente muito em breve em nosso hotel!
Atenciosamente
Jefferson Vidal
Gerente Geral
by A verified traveler
Posted 26 Jul 2021 on Hotels
Quarto no primeiro piso com barulho das edificações vizinhas.
Limpeza a desejar com poeira acumulada no piso.
A camareira não utilizava máscara para limpar os quartos.
Cobertas e travesseiros não estavam protegidos, normalmente vem em sacos lacrados nos outros hotéis.
A comida do no jantar foi servida fria.
Comment from Hotel Management
30 Jul 2021 by Gerente Geral, Hotel Management
Prezado Sr. Edson,
Prezado hóspede,
Obrigado por dedicar um tempo para compartilhar seu feedback. Embora gostaríamos que sua experiência tivesse sido melhor, com feedbacks como este podemos aprender e melhorar a qualidade do nosso serviço. Trabalhamos muito para fornecer uma experiência excepcional para nossos hóspedes, mas é evidente que neste caso não obtivemos sucesso. Se você nos der a chance de reconquistar sua confiança, posso garantir que daremos nosso melhor para que sua estadia seja tão boa quanto a de muitos hóspedes que apreciam nosso hotel.
Atenciosamente,
Jefferson Vidal
Gerente Geral
by A verified traveler
Posted 14 Jul 2021 on Orbitz
Comment from Hotel Management
30 Jul 2021 by Gerente Geral, Hotel Management
Prezado Hóspede,
Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.
Atenciosamente,
Jefferson Vidal
Gerente Geral
by A verified traveler
Great.
Posted 14 Jan 2019 on HotelsBed linen pretty clean, as the towels, it could be a little better beneath the bed - I check everywhere before leaving it not to forget things. Breakfast is one of the best. Service is good. The mattress is great, you really rest. I´ve been staying there for a while whenever is available and with a few exceptions everything was pretty good. There´s a very clean small fitness center, very convenient. A good range of TV channels, working properly, as the internet. Anyway, a pretty convenient and nice stay.
Recommended
for Everyoneby A verified traveler
Decent hotel..Nothing fancy!
Posted 3 Jul 2017
Location: Not much around the location. There is supermarket across the street and a club called Kalinka's across the street.
Check in was easy, the staff was accommodating. The hotel room does not have a safe unless you purchase a more expensive suite, the bathrooms need updating and the shower tiles towards the bottom are filthy with mildew. The hotel does not provide irons and there are no ice machines. You must called the front desk to request ice be brought up to your room. The mini fridge is stocked but you have to pay for it. Like I said, it's a place to lay your head but it could use major upgrades and improvements.
by MARIO ANDRE
Posted 7 Jun 2016 on Hotels
by A verified traveler from OH
Many things out of order
Posted 16 May 2015I ordered double bed and not available and staff was not willing to change. I have to paid for parking when it supposed to be included. No restaurant service when I arrived at 5pm. My credit card was not accepted. When I paid in cash staff was no willing to provide receipt. Too much troubles.
