Ratings based on 65 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Beautiful & affordable hotel, nice staff, very clean and calm environment
by A verified traveler
Posted 21 May 2024
Clean and quite
Comment from Hotel Management
31 May 2024 by WBH Team , Hotel Management
Dear GuestThank you for taking some time to share your experience at WBH, Your opinion is very important to us.Thank you as well for your visit, iit was a pleasure to serve you during your stay.Hope to see you soon!
by A verified traveler
Posted 14 May 2024
Nice hotel with a beautiful backdrop in a quiet local neighborhood. The hotel is gated, so it feels safe, and there is plenty of parking. The staff was wonferful - always willing to help any way they could, however the desk is not staffed 24/7, so getting a hold of someone wasnt always possible. The room was spacious and well stocked, however not the most updated/new (coffee maker leaked water, microwave door stuck, ice cune tray was broken, sliding glass door to patio was very hard to open). The property had a lovely view and a nice infinity-style pool, however the other "amenities" were minimal. The gym was very small and some of the machines did not work, there was not an on-site spa as mentioned, and the hot tub and sauna were not working at the time. The only "extra" that was really available was the steam room type area.
Overall, the location, view, and staff were lovely (very quiet area without much around - but there is a mercado, gas station, and a couple small local restaurants; not walkable. Ocean views walkable from hotel). The room was certainly sufficient but could use a few upgrades and the amenities were definately lacking compared to what was advertised. All that being said, our experience at Whale's Bay was good and we would stay there again - decent value for the money.
Comment from Hotel Management
15 May 2024 by WBH Team , Hotel Management
Dear Melissa,Thank you very much for your stay and for your feed-back - It was a pleasure to serve during your stay.Our reception work from 08h-00h and our available facilities open at 09h-22h.In fact we had a problem with the sauna and the jacuzi, which we are beeing solved as we are waiting for the replacement material from our suppliers. The gym all machines are working and are semi professional level but some is necessary to turn on.The pool was also available.We hope to have the chance to welcome you in a next stay.Thank you
by A verified traveler
Posted 22 Apr 2024
Great place to stay. Not crowded like Ponta Delgada. Is in a residential area, with a 2 minute walk to the shoreline. Nice area to walk along shore, a small ocean bay with a swimming within a 10 minute walk. Stayed on the second floor, they advertise you dont have a ocean view, but ocean was viewable as well a shore line to the west. Very clean, modern and quiet.
Comment from Hotel Management
23 Apr 2024 by WBH Team , Hotel Management
Dear Douglas,Thank you for your review and for your visit.It was a pleasure to serve you during your stay.See you in a future visit!
by A verified traveler
Posted 16 Mar 2024
People are nice
Comment from Hotel Management
23 Apr 2024 by WBH Team, Hotel Management
Dear Vignesh,Thank you for your feed-back and specially for your visit!It was a pleasure to welcome and serve you, we will be looking forward for your next vist!
by A verified traveler
Perfect stay
Posted 22 Oct 2023 on HotelsThe stay at this gotelnwss great. It’s locatrd near the beach, view from an apparent was incredible. There are all kitchen amenities that you wull need.
by A verified traveler
Posted 14 Oct 2023 on Hotels
by A verified traveler
Lovely place
Posted 22 Sep 2023 on HotelsIt was a welcome site after traveling and having the flight cancelled. It was so nice , clean, and comfortable. I wish I could have stayed longer. The night desk person was so VERY helpful. He deserves a raise.
by A verified traveler
Lovely honeymoon stay
Posted 8 Sep 2023 on HotelsWe spent part of our honeymoon trip at the Whales Bay apartment hotel and loved every moment! They even greeted us with special honeymoon decorations in our apartment. This is a lovely location to stay at if you’re looking for apartment style accommodations to be able to do your own cooking while enjoying hotel amenities. We will be back!
by A verified traveler
Posted 4 Sep 2023 on Hotels
