Ratings based on 194 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2023 on Travelocity
Comment from Hotel Management
15 Nov 2023 by Victoria Sousa - Equipa Hotel Sete Cidades, Hotel Management
Estimada Flavia, Agradecemos a sua avaliação sobre a nossa unidade hoteleira. Esperamos que a sua estadia conosco tenha sido agradável. Melhores cumprimentos,
by A verified traveler
Posted 22 Sep 2023
Staff was excellent, but facility is dated. Breakfast was not great, but appreciated. A bit removed from restaurants and main core
Comment from Hotel Management
22 Sep 2023 by Sónia Pedro - Hotel Sete Cidades Team, Hotel Management
Dear Heather, Thank you for your comments and preference in selecting ou hotel unit.Our hotel will have renovations soon.Any aditional questions, don't hesitate to ask us.Kindest regards,
by A verified traveler
Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
22 Sep 2023 by Sónia Pedro - Front Desk Hotel Sete Cidades, Hotel Management
Dear Irelanda, Thank you for your preference in selecting our hotel unit.We truly regret that you did not have a smooth stay. Thank you for letting us know your insatisfaction. Any aditional question don't hesitate to contact us.Kindest Regards,
by A verified traveler
Posted 6 Oct 2022 on Hotels
Bathroom wall tiles were dirty. Good location and friendly stuff.
Comment from Hotel Management
6 Oct 2022 by Victoria Sousa Team Hotel Sete Cidades , Hotel Management
Dear Mirela, Thank you for your review and comment. We have verified what you have mentioned regarding the tiles in the bathroom, and they are not dirty. What happens is that the paint is stained. We will certainly take this in care, so that it can be repared. Many apologies for any inconvenience caused. Kind regards,
by A verified traveler
Posted 17 Aug 2022
Shower curtin not low enough
Other than that.
Outstanding.
Great staff
Comment from Hotel Management
18 Aug 2022 by Nuno Andrade, Hotel Management
Dear guest.
We want to thank you for selecting our hotel and for your comment. We're very happy that you had such a good stay with us. Hope to see you again in a near future.
Regarding the shower curtains we thank you for the notice and we will do our best to acess the situation.
Our best regards, Nuno Andrade
Sincerely yours, Hotel Sete Cidades's staff.
by A verified traveler
Posted 4 Aug 2022 on Hotels
Comment from Hotel Management
4 Aug 2022 by Victoria Sousa - Team Hotel Sete Cidades, Hotel Management
Dear Isac,
Many thanks for your review.
We hope you had a pleasant stay at our hotel unit.
Kind regards,
by A verified traveler
Posted 2 Jul 2022 on Orbitz
Very nice place
Comment from Hotel Management
4 Jul 2022 by Carla Gomes., Hotel Management
Dear John,
Thank you for your review. We are pleased to know that you had a good stay and thank you for your preference in selecting our Hotel.
We hope to see you soon.
Kind Regards,
Carla Gomes.
by A verified traveler
Good spot!
Posted 21 Jun 2022 on HotelsGreat place to stay in the center of Ponta Delgaga. Close to a cafe and bakery all within feet of the hotel. Parking is onsite and free! Best perk of the trip. Free breakfast was great as well and the staff were excellent and very accommodating. Have zero complaints. Rooms could have some updates, but everything was spotless.
Comment from Hotel Management
22 Jun 2022 by Victoria Medeiros - Team Hotel Sete Cidades , Hotel Management
Dear Joshua,
Many thanks for your review and kindness. We are happy to know that you had a pleasant stay with us. Our hotel unit will soon suffer a general remodelation, in order to improve our services and accomodations. You are more than welcome to come back for future stays.
Kind regards,
by A verified traveler
Posted 3 Jun 2022
Clean and spacious hotel in a convenient location, pleasant and helpful staff, plenty of free parking.
Comment from Hotel Management
20 Jun 2022 by Victoria Sousa - Team Hotel Sete Cidades, Hotel Management
Dear Guest,
Many thanks for your review and comments. We are glad to know that you had a comfortable stay with us.
Kind regards,
by A verified traveler
Posted 15 May 2021 on Hotels
Comment from Hotel Management
15 May 2021 by José Duarte, Hotel Management
Dear guest Gabriel.
We want to thank you for selecting our hotel and for your rating. We're very happy that you had such a good stay with us. Hope to see you again in a near future.
