Ratings based on 10 Verified Reviews
4.1 Room cleanliness
3.7 Service & staff
5.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Mar 2023
Comment from Hotel Management
14 Apr 2023 by I.L, Hotel Management
Muchas gracias por tu reseña es muy importante para nosotros. Esperamos recibirte en una proxima oportunidad.
by A verified traveler
Posted 25 Apr 2021
The power went out almost the entire night and it was really hot. When I decided to take a shower to cool off i was touching the shower head and the power came on for a second and somehow i got electrocuted then the power went out again. I didn't suffered permanent damage but the shock hurt a lot and thank god it was just a shock and not something that could have killed me. I wrote to the management and didnt get a reply...
by A verified traveler
Posted 21 Feb 2021
The location was excellent. And the manager responsive. But the apartment is dreary, drab, and depressing. It was rundown and in need of some cheer. I went to bed without a single bug bite and woke-up with my legs covered in bites. The spiral stairs are very steep and it is impossible to carry a large suitcase up them. There was no real place to unpack as there was a hanging rack with only 1 hanger and four shelves upstairs, which meant unpacking and carrying things up the stairs in trips and that you could only hang 1 article of clothing. I have never written a negative review before and felt it was necessary as this was so below the expectations based on the listing. Parking is also hit or miss as much of the parking on the street is labeled for taxis.
Comment from Hotel Management
22 Feb 2021 by This Is It Puerto Rico, Hotel Management
We sincerely apologize for the inconvenience that the layout of the apartment had caused you. We would have liked if you had called us in time. We could have been able to bring you more hangers, or offer you another apartment more to your liking.
Drab and depressing? The apartment is fully equipped with a kitchen with a fridge, oven, and coffee maker, A/C in the bedroom, Smart TV of 50’’ with a RoKu System included, WiFi, and an inside patio with several tables each of which have their own umbrella. All of that was clearly shown in the pictures and in the description of the place. If you desired or were expecting something special, you should have let us know and we would have made that possible for you.
Regarding the parking, we offer private parking close to the apartments. This option is listed on the platform.
Apologies again! We hope to have you back again.
by A verified traveler
Posted 5 Nov 2020 on Hotels
by A verified traveler
Posted 25 Jan 2020
Nothing: doesn’t have a front desk; no one to guide you. The check in is with keys in Code box; like I let you the keys under the pot but with code to reach its; so if the keys don’t open, nobody to help.
Also you don’t know if the others guests leave. In the picture looks nice but in person is awful, not security:you are by yourself.
by A verified traveler
Posted 8 Jul 2019 on Hotels
by A verified traveler
Posted 2 Jan 2024
Esta bien el lugar y fue muy tranquilo me gusto la estadia
by A verified traveler
Posted 22 Apr 2022 on Orbitz
by A verified traveler
Posted 4 Jan 2020
by A verified traveler
Posted 24 Apr 2019 on Hotels
