Ratings based on 466 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Jun 2024
We stayed here one night for an overnight visit to Pompeii. The hotel is situated directly across from the entrance gate to the archeological site, which is extremely convenient. In addition, all the restaurants and shops for the main centre of Pompeii are a few steps away. The hotel itself is average. Older style building, rooms and decor, however, very clean with what appear to be recently renovated bathrooms that were clean. Free parking in the rear of the building through a gated and secure entrance. Location and convenience can’t be beat.
Comment from Hotel Management
14 Jun 2024 by General Manager, Hotel Management
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards, General Manager
3 out of 5
by A verified traveler

Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Guest, First of all, thank you for taking the time to review our facility.We are sorry that we were unable to meet your expectations, We hope you can give us another opportunity.Best regards, General manager
5 out of 5
by A verified traveler from Sooke

Posted 23 May 2024
What a cute little hotel right across the street from Pompeii ruins entrance. Room was nice but no balcony. Most rooms had them. Also a PARROT lived right below the hotel and squawked most of the day! Great view looking over the ruins but breakfast buffet was just okay. Was a 15 walk from the train station. Loved the restaurant attached to hotel, amazing staff and excellent food. Little market right beside hotel to buy gelato and beer! Would definitely stay here again
Comment from Hotel Management
23 May 2024 by General Manager, Hotel Management
Dear Guest, thank you for spending the time to review our hotel and for the compliments received regarding our staff and our restaurant as well as our perfect location right in front of the ruins. We look forward to welcoming you again and soon as our welcome guest. Best regards, General Manager
4 out of 5
by A verified traveler

Posted 20 May 2024
Location wise this is a great hotel but it's seen better days. However we only used it to sleep in at night so bearing that in mind it was what we wanted but could do with a bit of TLC.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager
5 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
14 Jun 2024 by General Manager, Hotel Management
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Best regards, General Manager
4 out of 5
by A verified traveler

Posted 13 Apr 2024
The location across from the ruins was perfect. It was within walking distance to everything. Ruins, restaurants and train stations. They have a place to store your bags if you arrive before the check in time. They also had a very good breakfast included with the room.
Comment from Hotel Management
24 Apr 2024 by General manager, Hotel Management
Dear Customer, We are immensely grateful to you for having reviewed our hotel by sharing your pleasant experience. We also thank you for the precious info released to those who in the future will choose to stay overnight at our facility, highlighting our perfect location right in front of the ruins and a few steps from the city center, our rich continental breakfast offered in our panoramic room. We hope to have you soon as our most welcome guest. Best regards, General manager
4 out of 5
by A verified traveler

Posted 5 Apr 2024
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear Guest, Thank you for having spent your time reviewing our structure.We hope to see you again at the Hotel del Sole as soon as possible, for your next stay in Pompeii. Best regards, General Manager
5 out of 5
by A verified traveler

Posted 22 Mar 2024
This is my second time staying as I stayed last year. It's in an excellent location to the Pompeii Ruins. The staff are really friendly and helpful. Can't wait to go back again.
Comment from Hotel Management
23 Mar 2024 by General Manager, Hotel Management
Dear Guest, Thank you for choosing us again.Hoping to welcome you again soon.Best regards, General Manager
4 out of 5
by A verified traveler

Posted 21 Mar 2024
Great, good value hotel just across the road from the Pompeii excavations (which you can see from the breakfast room). Comfortable rooms and a really good hotel dining room. Excellent staff
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Guest, thank you for your positive feedback. We hope to see you soon in our hotel to offer you again all our services and let you admire the breathtaking view of archeological site, again. Kind regards, General Manager
2 out of 5
by A verified traveler

Great location!!

Posted 16 Feb 2024 on Hotels
Water wasted with toilet flushing. Given fresh towels every day despite our hanging them to re-use. Given fresh soap every day. Our shower floor had holes in it where it was coming up! Was ceiling leaking below when we would shower? Bus people would eat all the food in breakfast buffet as soon as it was put out. Terrific location! Nice front desk staff!!
Comment from Hotel Management
16 Feb 2024 by General Manager, Hotel Management
Dear Guest, First of all, thank you for taking the time to review our facility.We regret that we were unable to meet your expectations, but we are grateful for your useful feedback, which we will use to continually improve our services.We hope you can give us another opportunity, Best regards, General Manager