Ratings based on 444 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Great stay
Comment from Hotel Management
9 Jun 2024 by Sofia, Hotel Management
Thank you for taking the time to tell us about your stay. We are glad we met certain expectations and our team was able to assist you immediately. We hope you will stay with us again the next time you are in the area.
by A verified traveler
Posted 9 Jun 2024
Clanci and Melina were so very helpful working with me! I wanted to stay at surf and sand and cancel another reservation I had with them because surf and sand is so very close to the ocean! Great price, excellent location, I love the rooms- comfortable beds, big fridge and kitchen area! And then the staff are amazingly helpful! I got to stay in the same room too and that’s not typical!
Comment from Hotel Management
9 Jun 2024 by Sofia, Hotel Management
Thank you for taking the time to tell us about your stay. We are glad we met certain expectations and our team was able to assist you immediately. We hope you will stay with us again the next time you are in the area.
by A verified traveler
Posted 5 Jun 2024
Easy to park
Clean and big room love it my stay here
Comment from Hotel Management
5 Jun 2024 by Clanci, Hotel Management
Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay, especially appreciating our easy parking, clean accommodations, and spacious rooms. It's our aim to provide a comfortable and convenient environment for all our guests, and we're thrilled to know we hit the mark for you. We hope to welcome you back for another fantastic stay soon!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Clanci, Hotel Management
Thank you for your review. We hope to see you again in the near future.
by A verified traveler
Posted 1 Jun 2024
Staff was friendly and great. Everything was on time.
Comment from Hotel Management
14 Jun 2024 by Sofia, Hotel Management
We appreciate your feedback. Come visit us again!
by A verified traveler
Posted 30 May 2024
Amazing
Comment from Hotel Management
5 Jun 2024 by Clanci , Hotel Management
Thank you for your kind words! We're thrilled to hear that you had an amazing experience with us. Providing exceptional service is what we strive for, and we're delighted that we were able to meet your expectations. We look forward to welcoming you back again soon!
by A verified traveler
Posted 30 May 2024
Friendly staff, great place nice and clean
Comment from Hotel Management
7 Jun 2024 by Sofia, Hotel Management
Thank you for taking the time to tell us about your stay. We are glad we met certain expectations and our team was able to assist you immediately. We hope you will stay with us again the next time you are in the area.
by A verified traveler from Hialeah
Posted 21 May 2024
Right accross from the beach. Clean room with fresh linens and beach towels. The bathroom could use a humidity vent. Kitchen with all the essentials. Check in and check out was easy. Just what we needed for our one night stay.
Comment from Hotel Management
22 May 2024 by Erica, Hotel Management
Lorena,Thank you for pointing out certain aspects of your stay. Please know we will look into the issues you have mentioned and address it.Thank you for your feedback. We are very happy to hear we met certain expectations.
by A verified traveler
Posted 19 May 2024
Late check out and right now no light because storm take light out
Comment from Hotel Management
7 Jun 2024 by Sofia, Hotel Management
We regret your disappointments; I can assure you that we take your feedback very seriously and have shared your feedback with our team. It is through such feedback we are able to better our service for our future guests. We look forward to serving you again in the future!
by A verified traveler
Posted 17 May 2024
Unsafe and lack of privacy I reached out to customer service no one was available to assist. After I recorded everything i immediately left the premises with my wife. I will not recommend anyone there.
Comment from Hotel Management
7 Jun 2024 by Sofia, Hotel Management
We regret your disappointments; I can assure you that we take your feedback very seriously and have shared your feedback with our team. It is through such feedback we are able to better our service for our future guests. We look forward to serving you again in the future!
