Ratings based on 438 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The view was amazing! We had the Junior suite at the end of the building. It was a large room with a very comfortable king bed. Not state of the art, but well done and clean. Great, quiet town. There was some road noise at night but the fan on the air covered most of it. Will definitely be staying here again if we get back up to the area.
by A verified traveler
Posted 14 Jun 2024
Thank you
Comment from Hotel Management
15 Jun 2024 by ABVI Polson, Hotel Management
Thank you for staying with us! Hope to see you again soon!
by A verified traveler
Posted 9 Jun 2024
Comment from Hotel Management
10 Jun 2024 by ABVI Polson, Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 4 Jun 2024
Even though I paid in advance for the room, she insisted I pay a deposit because my debit was not credit. I am 66 yrs old and they were worried about me partying and damaging the room. I need a heart valve transplant and just wanted a good night sleep
Comment from Hotel Management
7 Jun 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and giving us a review. A deposit is standard policy and our desk help can't make exceptions legally; everyine is treated the same.
by A verified traveler
Posted 26 May 2024
Staff was nice <3
Comment from Hotel Management
7 Jun 2024 by ABVI Polson, Hotel Management
Thank you so much for staying with us and for your nice review! We appreciate your business.
by A verified traveler
Posted 21 May 2024
The front desk clerks were very friendly and accommodating for our earlier than expected arrival. The property and room were clean and tidy. Spectacular view.
Comment from Hotel Management
7 Jun 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for taking the time to leave a review! So glad you enjoyed our staff and spectacular view of the lake and mountains!
by A verified traveler
Posted 20 May 2024
Beautiful views of Flathead Lake, parking was tight for a truck. Solid place to stay and much more reasonable to stay at vs the casino down the street!
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for your review! Glad to hear you enjoyed our fantastic view of the lake.
by A verified traveler
Posted 19 May 2024
It appears that there is some black mold in the shower area. And I have to say, the carpet was not vacuumed extremely well as there is hair on our socks.
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for your review and observations. Your concerns have been brought to the attention of the housekeeping staff.
by A verified traveler from Crooked Creek
Posted 19 May 2024
We found the room very clean and the staff friendly and helpful. The breakfast area had no seating, due to renovations.
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for your review. Our breakfast area will be completed in June with plenty of seating and a better breakfast offering. Hope you can make it back to enjoy the completed renovations.
by A verified traveler from prescott valley
Posted 6 May 2024
Staff is very friendly room was clean nice view of the lake.
Comment from Hotel Management
8 May 2024 by ABVI Polson, Hotel Management
Steve, thank you for staying with us and for the nice review! So glad to hear you enjoyed our staff, the room, and the great view of Flathead Lake. Hope to see you again soon.
