Ratings based on 433 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 May 2024
The front desk clerks were very friendly and accommodating for our earlier than expected arrival. The property and room were clean and tidy. Spectacular view.
by A verified traveler
Posted 20 May 2024
Beautiful views of Flathead Lake, parking was tight for a truck. Solid place to stay and much more reasonable to stay at vs the casino down the street!
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for your review! Glad to hear you enjoyed our fantastic view of the lake.
by A verified traveler
Posted 19 May 2024
It appears that there is some black mold in the shower area. And I have to say, the carpet was not vacuumed extremely well as there is hair on our socks.
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for your review and observations. Your concerns have been brought to the attention of the housekeeping staff.
by A verified traveler from Crooked Creek
Posted 19 May 2024
We found the room very clean and the staff friendly and helpful. The breakfast area had no seating, due to renovations.
Comment from Hotel Management
20 May 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for your review. Our breakfast area will be completed in June with plenty of seating and a better breakfast offering. Hope you can make it back to enjoy the completed renovations.
by A verified traveler from prescott valley
Posted 6 May 2024
Staff is very friendly room was clean nice view of the lake.
Comment from Hotel Management
8 May 2024 by ABVI Polson, Hotel Management
Steve, thank you for staying with us and for the nice review! So glad to hear you enjoyed our staff, the room, and the great view of Flathead Lake. Hope to see you again soon.
by A verified traveler
Posted 28 Apr 2024
Staff was amazing and room was exceptional! Would definitely stay again!
by A verified traveler
Posted 17 Apr 2024
Awesome staff. Rooms are clean. That’s all I need! 😎
Comment from Hotel Management
17 Apr 2024 by ABVI Polson, Hotel Management
Thank you so much for staying with us and for the nice review! We are so glad to hear you had a pleasant stay. Hope to see you again soon!
by A verified traveler
Posted 5 Mar 2024
We were pleased with the cleanliness of the room, the friedliness of the cletk, etc.
Comment from Hotel Management
5 Mar 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for taking the time to leave a review.
by A verified traveler
Posted 19 Feb 2024
The room was clean and the bed was comfortable. It's an older building but the rooms have been renovated nicely decorated. The staff was lovely and the complimentary breakfast had plenty to choose from. You can park the car and walk everywhere. Great value for location and views.
Comment from Hotel Management
19 Feb 2024 by ABVI Polson, Hotel Management
Thank you so much for staying with us and for taking the time to share your positive experience with us! We're thrilled to hear that you found our rooms clean, comfortable, and tastefully renovated. Our team takes great pride in providing a warm and welcoming atmosphere. Glad you enjoyed the complimentary breakfast and found a variety of options to choose from. We strive to offer a convenient and satisfying stay for our guests, and it's great to hear that our location and views added value to your experience.We appreciate your kind words and look forward to welcoming you back on your next visit. If there's anything specific you loved or any suggestions you may have, feel free to share – we always aim to enhance our guests' experiences.
by A verified traveler
Posted 17 Jan 2024
Mold in the shower, worse TV in a hotel room we have experienced
Comment from Hotel Management
24 Jan 2024 by ABVI Polson, Hotel Management
Thank you for staying with us and for leaving us a review. We appoligize for the TV inconvience. Our brand new TV system with our 43” – 55” flat screen Smartcast TV’s uses a WiFi internet streaming system and has more than 1000 channels available to our guests in addition to streaming and device casting. For some reason your TV had disconnected from the WiFi. Our front desk staff is always available to .hlep remedy these kinds of occurances.
