Ratings based on 31 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Everything was amazing!
Posted 4 Oct 2023 on HotelsEverything was amazing!
View, facility, staff, breakfast +++
by A verified traveler
Posted 28 Aug 2023
This Property is lovely and pool and beach access are amazing and would recommend for the price.
What I will say is that theirs is no above and beyond or any kind of wow factor. Food was just fine, service was just fine, no one seemed to really want to help out or go out of their way for anything. No laundry service and no iron in room. rooms where made daily but water was not replaced and coffee k-cups where never replenished from day one.
Like i said we enjoyed our time and having access to a private beach and pool where great but in reality just a fancy looking hotel and not a resort.
by A verified traveler
Posted 21 Jul 2023 on Hotels
Resort is so spread out. Pool area too small
by A verified traveler
Posted 22 Aug 2022 on Hotels
Comment from Hotel Management
24 Aug 2022 by Giuseppe, Hotel Management
Dear Guest, thank you for your review. We place great importance on the opinions of all our guests, whether these are positive or critical, in the belief that they represent a valuable help to improve our products and services. It is precisely this attention, on the other hand, that has contributed to making us one of the largest Italian hotel groups in the last fifty years. We welcome your feedback and thank you for your time, with the hope of welcoming you back to Mangia’s Resort. We give you our best regards, Mangia’s Online Customer Care
by A verified traveler
Posted 10 Aug 2022
Pollina resort was a great spot for a family holiday. The resort is clean and well run, facilities are good, and rooms comfortable. Breakfast and the buffet dinner were very good. Catering after breakfast was very focused on the all inclusive guests with limited options for B&B guests - I recommend the short walk into Finale to Trattoria Aarhais for some excellent local seafood.
Comment from Hotel Management
11 Aug 2022 by Giuseppe, Hotel Management
Gentile Ospite,
la ringraziamo di cuore per la sua recensione.
Per noi è la più grande soddisfazione sapere di averle fatto trascorrere al meglio il suo soggiorno.
Speriamo di poterle dare nuovamente il benvenuto nei Mangia’s Resort e cogliamo l’occasione per invitarla a provare anche le esperienze che offriamo nelle altre nostre strutture in Sicilia e Sardegna.
I nostri migliori saluti,
Serena - Mangia’s Online Customer Care
by A verified traveler
Posted 17 Jul 2022
Very nice resort in a beautiful area, great beach and a good pool.
Comment from Hotel Management
20 Jul 2022 by Giuseppe, Hotel Management
Dear Guest,
Thank you very much for your review .
For us, it is the greatest satisfaction to know we have made you spend the most of your stay.
We sincerely hope to welcome you again to Mangia’s Resort and we take this opportunity to invite you to try the experiences we offer in our other facilities in Sicily and Sardinia.
Our best regards to you,
Giuseppe - Mangia’s Online Customer Care
by A verified traveler
Posted 10 Jul 2022
We found this property was a rip off. It was nice but not worth the price we paid. We paid 750$ a night on the Friday and we have NOTHING, no show, no kids club, no transfer service to the beach, and the list goes on... VERY disappointing... even the food at tthe buffer was mediocre for Italy...
by A verified traveler
Posted 5 Jun 2024
Un hôtel magnifique avec un view exceptionnelle je recommande fortement !
Propre une grande territoire ! Personnelle agréable serviable !
by A verified traveler
Posted 2 Jun 2024
Hôtel joliment rénové avec de belles infrastructures et un très beau site. Propreté impeccable et personnel très accueillant en particulier Alessio responsable plage Marco responsable de l’hôtel Marco à la réception.
Très bon séjour.
Véronique & Morgane
Comment from Hotel Management
3 Jun 2024 by Mangia's Pollina Resort, Hotel Management
Chère Véronique,Nous vous remercions d’avoir partagé votre expérience avec nous et d’avoir pris le temps d’écrire un avis. Nous sommes vraiment heureux que vous ayez passé un excellent séjour dans notre Resort. Nous sommes heureux que vous avez apprécié la disponibilité et la gentillesse de notre personnel. Leur engagement et leur passion pour leur travail sont essentiels pour créer une atmosphère chaleureuse et agréable pour nos clients.Vos commentaires sont très importants pour nous et nous permettent de comprendre où nous pouvons nous améliorer.Pour nous, la qualité du service est une valeur fondamentale. Nous croyons que chaque client mérite de vivre une expérience impeccable et mémorable dans notre établissement.Nous espérons vous accueillir à nouveau dans l’un de nos Mangia’s Resort!CordialementGiosuè MiceliGeneral Manager
by A verified traveler
Posted 29 May 2024
Tolles Ressort
Comment from Hotel Management
29 May 2024 by Mangia's Pollina Resort, Hotel Management
Dear Marion, thank you for sharing your experience with us and for taking the time to write a review.We are really happy that he spent a fantastic stay at our hotel and that he enjoyed the room, the services, the atmosphere.We are pleased that you appreciated the availability and friendliness of our staff. Their commitment and passion for their work are fundamental to creating a welcoming and pleasant atmosphere for our guests. His feedback is very important to us and allows us to understand where we can improve.For us, quality of service is a fundamental value. We believe that every guest deserves to live an impeccable and memorable experience at our property.We hope to welcome you again in one of our Mangia’s ResortBest regardsGiosuè MiceliGeneral Manager
