Ratings based on 643 Verified Reviews

3.9 out of 5
66% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
19 Feb 2024 by Laura, Hotel Management
Thank you for taking the time to rate us! Please visit again soon!
5 out of 5
by A verified traveler

Posted 1 Jan 2024
The manager was very nice and helpful and the rooms are older but are in very nice shape!
Comment from Hotel Management
9 Jan 2024 by Laura, Hotel Management
I am glad to hear you enjoyed your stay Paul! Hope to see you again soon!
5 out of 5
by A verified traveler

Posted 2 Nov 2023
Comment from Hotel Management
6 Nov 2023 by Laura, Hotel Management
We are glad you enjoyed your stay! Please visit again soon!
3 out of 5
by A verified traveler

Posted 28 Oct 2023
Comment from Hotel Management
30 Oct 2023 by Laura, Hotel Management
Thank you for staying with us!
5 out of 5
by A verified traveler

Posted 25 Oct 2023 on Hotels
excellent staff
Comment from Hotel Management
27 Oct 2023 by Laura, Hotel Management
Thank you for taking the time to rate us! Hope to see you again soon!
3 out of 5
by A verified traveler

Old hotel.

Posted 23 Oct 2023 on Hotels
Wonderful location, but the hotel is in need of updates.
Comment from Hotel Management
24 Oct 2023 by Laura, Hotel Management
Dear Margaret, Thank you for providing us feedback!
4 out of 5
by A verified traveler

Posted 23 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Laura, Hotel Management
Glad to see you enjoyed your stay! Please visit again soon!
4 out of 5
by A verified traveler

Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Laura, Hotel Management
Glad to see you enjoyed your stay! Please visit again soon!
2 out of 5
by A verified traveler

Posted 22 Oct 2023
The 80's called and want their hotel back. That was the first thing i thought when i walked in. I really had high hopes but quickly disappointed. The room was veey clean but outdated. The mattress was old and uncomfortable and so were the sheets. I didnt sleep well at all. I definitely wont ever stay again nor would i recommend it.
Comment from Hotel Management
22 Oct 2023 by Laura, Hotel Management
Deer Reed, Sorry to hear you were not satisfied with your stay at Poland Spring. Had we known you were unhappy while you were here, we would have been glad to see what we could do to make your stay better. Thank you for giving us your feedback.
1 out of 5
by A verified traveler

Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Laura, Hotel Management
Sorry to hear it seems you did not enjoy your stay.