Ratings based on 206 Verified Reviews

4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 4 Mar 2024 on Wotif
Great property with easy access to wineries in area
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Thank you so much for your review. We look forward to welcoming you back in the near future.
2 out of 5
by A verified traveler

Overpriced and outdated

Posted 25 Feb 2024 on Hotels
Disappointing that we were charged $800 for an outdated place with carpet stains and damp smelling room. The price is not in line with other places in the area which are newer and cheaper
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Dear Danny, We sincerely apologize for the disappointments you encountered during your stay. We hope we have the chance to welcome you back for a more improved experience.
5 out of 5
by A verified traveler

Number 1

Posted 7 Feb 2024 on Hotels
Had a great stay, such a well presented and thoughtfully planned establishment. Everthing within a short walking distance and conveniently placed. Rooms were terrific, staff friendly will definitely be putting this place as the go to for the Hunter region well done
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Dear Raymond, We are thrilled to read that you had a fabulous stay and your love about the location as well as the great service you were provided by our beautiful staff. I will pass this feedback to our staff at the property and we look forward to welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted 19 Jan 2024
Very nice property.
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Thank you for your review. We look forward to welcoming you back in the near future. Thanks,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Jan 2024 on Hotels
3 out of 5
by A verified traveler

Good location

Posted 6 Jan 2024 on Hotels
The location was good, staff were helpful. The apartment generally speaking was good however, the fact that there isnt a screen door for the courtyard meant that we couldnt leave the door open for fresh air as the room would fill with mosquitoes. Also there was no door for the laundry so whenever you use the dryer or washer it would just be to noisy. Also the bed mattress was very uncomfortable and needs upgrading.
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Hi Ben, Thank you for your feedback.We apologized for the inconvenience caused. We look forward to welcoming you back in the near future. Thanks,
4 out of 5
by A verified traveler

Posted 30 Dec 2023
Another great stay at Grand Mercure apartments. Nice staff. Unfortunately it is getting very worn and tired (frayed stained carpet, dirty stained lounges, dents and marked walls etc). Nice place to stay but badly need to replace carpet and soft furnishings for it to be decent standard.
5 out of 5
by A verified traveler

Posted 9 Dec 2023
Central place to visit surrounding vineyards & restaurants
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Thank you for your review. Regards,
5 out of 5
by A verified traveler

Fun in the Hunter Valley

Posted 21 Nov 2023 on Hotels
A great weekend with the family to see the Hunter Valley Christmas Lights. The Vintage was exactly what everyone wanted in accommodation, location and facilities.
Comment from Hotel Management
21 Mar 2024 by AVC Team , Hotel Management
Hi Rex, We are delighted to read you and your family had an excellent stay and hope to welcome you back again.Regards,