Ratings based on 81 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2023
It says only 5 star hotel in Pokhara but limited hot water shower and lack of other facilities like jacuzzi and all. It doesn’t meet the standard of a 5 star hotel. Staffs were polite & friendly though.
Comment from Hotel Management
27 Nov 2023 by Hotel Manager, Hotel Management
Thank you for taking out time to share the valuable feedback of your stay at our property. We feel sorry for not being up to what you have expected from us. But we always try our best to improvise in best ways possible. Whenever you visit us next time, you can feel the changes. Looking forward to welcoming you in the future.
by A verified traveler
Posted 4 Nov 2023
Worse 5 star hotel
Comment from Hotel Management
7 Nov 2023 by Hotel Management, Hotel Management
Thank you for taking out time to share the valuable feedback of your stay at our property. We feel sorry for not being up to what you have expected from us. But we always try our best to improvise in best ways possible. Whenever you visit us next time, you can feel the changes. Looking forward to welcoming you in the future.
by A verified traveler
Posted 19 Nov 2022
The entire experience perfect. Beautiful courtyard, rooms and facilities. Nice breakfast. Shuttle included. Attentive staff. Will return for sure
Comment from Hotel Management
24 Nov 2022 by Hotel Manager, Hotel Management
Dear Mr. Steven,Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
by A verified traveler from Milton
Posted 18 Aug 2022
by A verified traveler
Posted 1 Aug 2022
Good size hotel in the area. Claim to be the only 5 star hotel in town. The amenities however don't reflect the same. No lockers in room, breakfast menu is very basic and does not cater for international travellers. Different internet networks in different parts of the hotel, and they keep disconnecting every now and then. My room had AC not working. Got changed to a bigger room, which was so smelly as if it was not in use for years. You can feel broken floor tiles under the carpets. Staff is great, however. They try to help you as much as they can, but the hotel owners need to invest in improving some of the basic facilities.
by A verified traveler from California
Posted 13 Mar 2020
Property is beautiful. Room was good but bathroom was little dated but clean. It is a grand hotel
Comment from Hotel Management
18 Mar 2020 by Hotel Manager, Hotel Management
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises. Looking forward to see you soon again with your family and friends. Kind Regards,
by A verified traveler
Posted 11 Jan 2020
The hotel is like an oasis in the middle of a busy town. The service was great and the grounds were lovely. There is a lot of construction going on outside of the compound at this time so not a very walkable area but for a restful stay this was a lovely hotel.
Comment from Hotel Management
15 Jan 2020 by Hotel Manager, Hotel Management
Dear Guest,
Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
by A verified traveler
Posted 6 Jan 2020 on Hotels
Good property but far from lake area
Expensive
Comment from Hotel Management
7 Jan 2020 by Hotel Manager, Hotel Management
Thank you for taking out time to share the valuable feedback of your stay at our property. Keeping your comments on mind we will try our best to out-stand each and every circumstances for best service to provide for the guest. Looking forward to welcoming you.
With Kind Regards
by A verified traveler
Fine but not up to the expectations for a 5 *
Posted 1 Dec 2019 on HotelsNot really a 5 star hotel, albeit not the worse in Pokhara. Great view on the Annapurna. Comfort is decent, staff is very friendly and helpful. Breakfast buffet is basic.
Comment from Hotel Management
6 Dec 2019 by Hotel Manager, Hotel Management
Thank you for taking out time to share the valuable feedback of your stay at our property. Keeping your comments on mind we will try our best to out-stand each and every circumstances for best service to provide for the guest.
Looking forward to welcoming you again.
With Kind Regards
by A verified traveler
Posted 24 Nov 2019
Booked a suite and it was really beautiful
Very clean hotel with great services
Comment from Hotel Management
25 Nov 2019 by Hotel manager, Hotel Management
Dear Guest, Thanking you from every staffs behalf, we are happy to see you had a pleasant stay here within our premises.
Looking forward to see you soon again with your family and friends.
Kind Regards,
