Ratings based on 17 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Dec 2023
Totally fine one of the good resort in Pokhara
by A verified traveler
Check in was terrible
Posted 1 Dec 2023 on HotelsWhen we arrived, check in person Mr Khadka (not sure if it was his real name) told online booking is expensive than at hotel, promoting agents. He did not help us find the correct room, showed us hut room and took us to another room where there was no lake view (not as per description of the room). He was in passive aggression with us and rude all the time. When we were communicating witj hotel.com regarding our booking. Hotel.com asked ua to send the room photo but he did not allow it and asked us to get out of the room. Room service and other staffs were great and professional.
by A verified traveler
Posted 23 Apr 2023
Don’t expect to get typical friendly Nepali hospitality at this hotel. Also, I highly advise against eating here. My experience was as such: I arrived in Pokhara and only ate food served at this hotel for my 48-hour stay. On the morning of checkout, (6am), I felt extremely sick and feverish and had to be taken to a clinic to be treated for a very violent case of food poisoning. The doctor called the hotel, explained that I was very ill, and asked if my luggage could simply be left in the hotel room for a bit, even though it was checkout day, because I was undergoing testing, treatments, and observation. (Mind you, this is mid-December and nowhere near high tourism season.) They insisted I remove my luggage no later than 1pm. The doctor took out my IV drip and personally drove me to the hotel to help me get my luggage. Only when the hotel staff saw the IV port taped into my hand did they understand how my situation was. They tried to blame the misunderstanding on a language barrier, however the doctor called and spoke to them about my condition in Nepali. Due to the negligence of their food handling, I had to be hospitalized for 36 hours to the tune of 700 USD and they couldn’t even bother to just let me keep my luggage in the room for a few extra hours. This would be understandable if there were other guests that needed to check in, however, it’s December in Nepal and the property was next to empty. There are tons of properties at which to stay in Pokhara- go with any other.
by A verified traveler
Posted 30 Mar 2023
We had a comfortable 1 night stay prior to our trek, but unfortunately the accommodation provided for our Guide was not to an acceptable standard - with no light in the restroom & not clean. He had to book another hotel for our return visit after the trek.
by A verified traveler
Posted 30 Mar 2023
We really enjoyed our stay - but unfortunately, there was an issue with the hot water, which wasn't resolved till the morning we left, which meant we couldn't have a hot shower after our 6 day trek which was disappointing.
by A verified traveler
Posted 28 Mar 2023 on Hotels
by A verified traveler
Posted 25 Sep 2022
Beautiful property ground and restaurant. Room floor rotting out at back wall and strong mold odor. Entire left corned of bathroom cabinet rotted out. All tile grouting needs cleaning.
by A verified traveler
Posted 12 Mar 2020
I absolutely love this property location & grounds. I wish it wouldn’t change to have the pool overtaking the beautiful grounds. I recommended it to a group of friends who went there the week after I was there & they stayed there and also loved it. Thank you guys!
by A verified traveler
Posted 28 Sep 2019 on Hotels
Comment from Hotel Management
13 Oct 2019 by sushant nepal , Hotel Management
Thank you for choosing to stay with us, we hope to see you again in the future.
Thank you & Kind regards
by A verified traveler
Posted 11 Sep 2019
Beautiful property an helpful staff. Very near to tourist buspark and lakeside. Also it is the only hotel with garden in Lakeside.
Comment from Hotel Management
13 Oct 2019 by Sushant Nepal,Resident manager at lake view resort, Hotel Management
Dear Shrey
Thank you Very much for sharing such a wonderful and heartfelt review and appreciating the location and the service by the team, we hope to see you again in the future
Thank you & kind Regards
Sushant Nepal
