Ratings based on 195 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Nov 2023
Nice hotel near the old town. Lovely restaurant attached too. Good value and a nice place to stay
Comment from Hotel Management
6 Nov 2023 by Myriam, Hotel Management
Hello, We thank you for letting us know your satisfaction, a source of encouragement for our teams. We look forward to welcoming you during your next stay.
by A verified traveler
Posted 23 Jun 2023 on Hotels
Comment from Hotel Management
23 Jun 2023 by Sophie, Hotel Management
Bonjour,Merci de nous faire part de votre satisfaction, source d'encouragement pour nos équipes.Dans l'attente du plaisir de vous accueillir lors d'un prochain séjour à Poitiers, nous vous souhaitons une agréable journée.
by A verified traveler
Clean, modern and well-maintained. Noisy area
Posted 13 Jul 2022 on HotelsThe hotel was clean, well-maintained and modern. The beds were very comfortable and the bathroom was well-appointed and contemporary. The shower screen allowed water to spill onto the floor. There was no shower gel in the dispenser but I had brought my own, fortunately. The area is noisy at night, opposite the railway station and we had to have the windows open on a hot night. Could do with aircon. Steep walk up many steps to the old town where the bars and restaurants are located
Comment from Hotel Management
14 Jul 2022 by Sophie, Hotel Management
Thank you for sharing your comments following your stay in our hotel. Nice to welcome you again.
by A verified traveler
Mislead
Posted 7 Jul 2022 on HotelsWe chose this hotel as a stopping off place on our journey to the south of France. We picked this hotel because on the website it offered on site parking (€7 per day). There is absolutely no parking on site whatsoever. You either have to try and find a place on the street (virtually impossible!) or park in the station multi storey car park at €12 a day and as the only available spaces were on the top floor, this is a good 10 minute walk away. Extremely disappointing. That said, the hotel was very clean and comfortable.
Comment from Hotel Management
8 Jul 2022 by Sophie, Hotel Management
Hello,
We are surprised by your comment, having the impression of being noted only on a parking service.
We are sorry for the inconvenience regarding this one. On the booking site, it is clearly mentioned that it is not a private car park but a paid public car park (5 minutes on foot). Indeed, the price has increased and is 10 € per car. 24 hours (parking without exit). We have just corrected this price on the site.
There are no free places nearby (downtown).
Best regards,
by A verified traveler
Posted 13 Apr 2022
The hotel is very convenient for Poitiers station. The room was very clean but basic (eg no kettle). No free wifi. The email i received prior to my stay suggested a warm welcome however it was frosty to say the least. I wouldn't stay again.
Comment from Hotel Management
13 Apr 2022 by Sophie, Hotel Management
Dear Madam,
We are sorry that our welcome seems to you frosty. The rooms are available from 2.00 pm and you can leave at 12.00 ! There is free wifi (fibre) and no kettle, we have only 2*.
Yours sincerely,
The reception
The reception
by A verified traveler
Good Poitiers Shortstay Option
Posted 14 Sep 2021 on HotelsStaff very friendly and helpful. Hotel clean and very convenient to station and stairs to Centre Ville. Could have used another pillow but comfortable. No air conditioning but fan provided. Gave us internet code but we got a message that internet not working and not a secure option. So if working might check this first. Suspect our room was far from the router. Breakfast buffet ...good choices and well laid out. So...definitely recommend for a short stay.
Comment from Hotel Management
14 Sep 2021 by Sophie, Hotel Management
Thank you for your kind message.
We would be glad to welcome you for another stay in Poitiers.
Best regards
by A verified traveler
Posted 17 Aug 2020 on Hotels
Comment from Hotel Management
9 Oct 2020 by sophie, Hotel Management
Merci pour cette bonne note.
by A verified traveler
Disappointed
Posted 24 Nov 2019 on HotelsDistinctly average, very small room, tv not working correctly, access to the hotel is dependent on the receptionist being at their desk, breakfast an extra 9 euros per day, consisting of toast, miniature pastries and conserves, cold boiled eggs, fruit juice from concentrate, yoghurt selection and stewed coffee. Station cafe is a better bet and only 100 meters away.That said the staff are friendly and helpful.
by A verified traveler
Posted 18 Nov 2019
Helpfulness of staff excellent. Location first class. Very good breakfast in light bright room
by A verified traveler
Posted 24 Sep 2019 on Hotels
