Ratings based on 486 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Well located a short cab ride from the train station. Friendly modern hotel.
Comment from Hotel Management
8 Jun 2024 by Mathilde, Hotel Management
Dear Sir,Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel conveniently located and enjoyed your stay with us.Our team works hard to ensure that our guests feel welcomed and comfortable, and we're pleased that you experienced our friendly service.We hope to welcome you back for another enjoyable stay in the future!Best regards,Front Desk Team
4 out of 5
by A verified traveler

Posted 13 Feb 2024
Hotel très bien situé au coeur du vieux Poitiers piétonnier, parking sous l’hôtel 8 euros, chambre très calme et confortable. Pas de restaurant mais une dizaine à 5mns à pied. Accueil poli mais froid
5 out of 5
by A verified traveler

Posted 17 Dec 2023
We enjoyed our stay at Best Western Poitiers. The staff were helpful (they reserved a taxi for us). The breakfast was plentiful with lots of options of cheeses, yogurt, breads, eggs and meats. The bed was comfortable and large enough (nice king size). We would stay there again if we visit Poitiers again.
5 out of 5
by A verified traveler from Lifton

Posted 11 Sep 2023
Really helpful staff.
4 out of 5
by A verified traveler

Posted 10 Sep 2023 on Hotels
Great location rooms a good size and friendly staff
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Posted 6 Aug 2023 on Travelocity
The room and service was exceptional. I have been staying in hotels for the last 3 weeks and this was easily the best hotel that i have stayed in. Comfortable, clean and modern. Everything was perfect 12/10!
5 out of 5
by A verified traveler

Great location and hotel, very friendly

Posted 29 Jul 2023 on Hotels
This hotel is in the centre of Poitiers and is within a few minutes walk of many bars and restaurants. The train station is a 10 minute walk away and the bus stops closer. I stayed here as my husband was in hospital following a serious car crash (the local hospital is amazing). The reception staff were so kind and helpful. Twice I needed photocopying done in order to complete the travel insurance requirements and reception happily did this for me. All the reception staff I met are fluent in English. The hotel is well presented and cared for, very clean with great staff throughout. I never had breakfast, so I cannot comment on this. The area is lovely with a choice of shops, restaurants, little supermarkets, bars and touristy things to see. The location is fab to explore on foot. I noticed parking by the hotel, but did not use this. I would stay here again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2023