Ratings based on 6 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Hotel Elais

Posted 16 Mar 2021 on Hotels
Used as a base for a contractor who was working locally
Comment from Hotel Management
2 Apr 2021 by Xavier de Vathaire, Hotel Management
Hello Sir, Thank you for your comment, it is really appreciated. I will congrats all the staff. Thanks again, I wish you a pleasant day,
3 out of 5
by A verified traveler

OK at most. Forget about Internet.

Posted 23 May 2018 on Hotels
Clean room with hot shower. Service at the reception was OK, breakfast was quite poor for its price. Internet connection was horrible. Better to say there's none.
Comment from Hotel Management
1 Jun 2018 by Gustely BALOU , Hotel Management
Good morning, sir We thank you for your stay. In the worry of continuous improvement, we have taken good note of your remarks and will give good follow-up.
4 out of 5
by A verified traveler

Great buisness hotel

Posted 9 Jun 2017 on Hotels
It's a nice buisness hotel. Food is great ! There's. A really nice relaxing area there. They gym is only open to 7:30 pm which is not much good if your working.
Comment from Hotel Management
23 Jun 2017
Dear Sir or Mme, Thank you for taking the time to share your recent experience at the Elais Hotel Pointe Noire. We are glad to hear that you enjoyed your stay with us. As you noticed, the property with its beautiful garden is a safe heaven for business and family travelers. Our guests satisfaction is essential and we are delighted that the food is very great and tasty. We will adjust the fitness hours in exceeding expectations. It will be our pleasure to become your secondary house in town. Kinds Regards, Jules-Aimé Agbemebia Accomodation Manager
4 out of 5
by A verified traveler

Posted 21 Jan 2019 on Hotels
Séjour affaires, très bon restaurant, service ok, chambre avec forte odeur d'humidité
Comment from Hotel Management
31 Jan 2019 by Gustely, Hotel Management
nous vous remercions d'avoir séjourné dans notre établissement et tout est mise en œuvre pour le traitement de ces odeurs d'humidité.
4 out of 5
by A verified traveler from Abbeville (France)

Posted 14 Oct 2018
Personnel accueillant Confort correct (mais succinct malgré tout) Restaurant bord de piscine sympa Donc satisfait de mon séjour
Comment from Hotel Management
30 Oct 2018 by Gustely Balou, Hotel Management
Bonjour, nous vous remercions pour ce retour et espérons vous recevoir très bientôt.
3 out of 5
by A verified traveler

Bien

Posted 9 Oct 2018 on Hotels
Bel hôtel, toutefois beaucoup d'humidité dans les chambres.
Comment from Hotel Management
30 Oct 2018 by Gustely Balou, Hotel Management
Bonjour, nous vous remercions pour ce retour qui nous permets de nous améliorer et vous rassurons que tout est mise en œuvre pour résoudre ce problème.
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