Ratings based on 231 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brentwood
Posted 19 Apr 2024
The location and the beach is fantastic. The hotel rooms will benefit from refurbishment.
We had a great time overall. One advice, don’t book trips and experiences from the person that usually deals with that in the hotel. They are way too expensive.
by A verified traveler
Posted 12 Apr 2024
From the moment of arrival we were warmly welcomed to the Victoria Beachcomber Hotel and Spa Resort.
Our arrival was a few hours before the allotted check in but we were shown to a shower room to freshen up and given cool refreshments which was most welcomed.
Introduction to the facilities was carried out succinctly with true professionalism.
We were allowed to use the dining room for breakfast before checking in too.
The staff have been professional friendly throughout. Entertainment varied from day to day. A great holiday location. Would highly recommend.
Comment from Hotel Management
16 Apr 2024 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear Glyn,Please accept our sincere gratitude for taking the time to write such a beautiful and detailed review of your holiday.Words are not enough to say thank for outlining all the areas that has been the touchpoints of your holiday.We also take note for the special mentions for the team that went above and beyond in making your stay fantastic one. We will not miss to convey your appreciations with them.We look forward for the pleasure of welcoming you soon on our shoresYours Sincerely,Marisa MarquetQuality Assurance Coordinator
by A verified traveler
Posted 22 Feb 2024
There's nothing to complain about
by A verified traveler
Posted 23 Jan 2024
No hot water on the first day
Comment from Hotel Management
27 Jan 2024 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear Mohamed,Thank you for your precious comment. Your feedback is of great help in our strive for greatness. We are happy to see that in general, you enjoyed your stay at Victoria Beachcomber Resort & Spa. We are very sorry for the inconvenience you experienced during your stay. We hope that we will be welcoming you very soon.Warm regards, Marisa MarquetQuality Assurance Coordinator
by A verified traveler
Posted 20 Jan 2024 on Hotels
Comment from Hotel Management
27 Jan 2024 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear Julie,We are very pleased to know that you had a wonderful stay among us, it was a real pleasure to accompany and serve you to the best during your holiday. We are hoping to see you again.Kind regards,Stephanie BrebnerQuality Assurance Manager
by A verified traveler
Extra awareness of solo travellers.
Posted 20 Dec 2023 on HotelsGenerally it was a very good experience. However it seemed that as a solo traveller I was sometimes overlooked I and my name was difficult to locate on various lists.
I obviously had to wait until 1400 deadline for entry into my room but then I was further delayed -be it only slightly but once again some confusion. This isn’t ideal after a long flight and chaos through immigration.
Comment from Hotel Management
27 Jan 2024 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear P,We would like to thank you for taking the time to write your review on this platform.Whilst we are pleased to read that you overall had an enjoyable time at the resort, we would like to convey our sincere apologies for the shortcomings mentions.You may trust that we took these details constructively and we will address them attentively.We hope the pleasure of welcoming you back soon.Yours sincerely,Marisa MarquetQuality Assurance Coordinator
by A verified traveler
Posted 4 Sep 2023
Our stay was terrific, very relaxing atmosphere and the staff was very friendly. It would be great if their was more daytime activities for the adult only side and more entertainment options would put this resort over the top.
Comment from Hotel Management
18 Oct 2023 by Victoria Beachcomber Resort & Spa , Hotel Management
Dear Cecilio,First of all a sincere thank you on behalf of all the team members here who join me in expressing their gratitude for your review for us.At Victoria Beachcomber Resort & Spa, we constantly strive to provide our guests with a memorable experience and we are happy to learn that you had an amazing holiday with us.You have shared some very constructive feedback in your review and we thank you for that; It is our endeavor to continually improve on our services. All of us hope to see you back soon at the resort.Sincerely,Marisa MarquetQuality Assurance Coordinator
by A verified traveler
Posted 1 Sep 2023
by A verified traveler
Posted 14 Apr 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear Vrabcho,We are very pleased to know that you had a wonderful stay among us, it was a real pleasure to accompany and serve you to the best during your holiday. We’re hoping to see you again Best wishes, Marisa MarquetQuality Assurance Coordinator
by A verified traveler
Posted 10 Apr 2023 on Wotif
My favourite is the dining options. So many different varieties of meals you can eat at the one sitting for dinner and breakfast. Nothing I didn't like.
Comment from Hotel Management
10 Apr 2023 by Victoria Beachcomber Resort & Spa, Hotel Management
Dear Joseph,Thank you for the time assigned to share your experience following your stay at Victoria Beachcomber Resort & Spa.It is pleasing to read that you have been satisfied with our services and enjoyed a great vacation in our resort.Assuring you of our best services always, we look forward to welcoming you back very soon.Kind regards,Marisa MarquetQuality Assurance Coordinator
