Ratings based on 401 Verified Reviews

4.4 out of 5
73% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Arthur Praconi, Hotel Management
Bom dia Jaime,Muito obrigado por nos avaliar,Atenciosamente,Arthur Praconi
5 out of 5
by A verified traveler

Posted 17 Jul 2022 on Hotels
Comment from Hotel Management
21 Jul 2022 by Tânia , Hotel Management
Olá Philip; Muito obrigada por nos enviar a sua avaliação nota 10 sobre a sua hospedagem no Ibis Poços de Caldas.
4 out of 5
by A verified traveler

Posted 23 May 2022 on Hotels
Comment from Hotel Management
21 Jul 2022 by Tânia , Hotel Management
Olá Bruno; Agradecemos imensamente por nos enviar a sua avaliação positiva sobre a sua hospedagem no Ibis Poços de Caldas.
5 out of 5
by A verified traveler

Posted 3 Jan 2022 on Hotels
Muito bom hotel para uma estadia rápida
Comment from Hotel Management
11 Jan 2022 by Tânia, Hotel Management
Olá Fábio; Obrigada por nos enviar a sua avaliação sobre sua hospedagem no Ibis Poços de Caldas.
5 out of 5
by A verified traveler

Posted 25 May 2021 on Orbitz
Excellent, very happy.
Comment from Hotel Management
12 Jul 2021 by Ibis Poços de caldas , Hotel Management
Exmo Hóspede Agradecemos os seus comentários no seguimento da sua estada no ibis Pocos de Caldas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Tânia Regina Gerente Geral Ibis Poços de Caldas
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Mar 2021 on Orbitz
3 out of 5
by A verified traveler

Posted 21 Aug 2020
Comment from Hotel Management
22 Sep 2020 by Tânia, Hotel Management
Olá, obrigada por nos enviar a sua avaliação sobre sua hospedagem no Ibis Poços de Caldas.
5 out of 5
by A verified traveler

Posted 5 Feb 2020 on Hotels
Excellent service and convenient location. The internet also worked very well. Parking was safe and practical in the garage near the hotel elevator.
Comment from Hotel Management
21 Feb 2020 by Tânia, Hotel Management
Mr Rodney; Thank you very much for sending us your evaluation of your accommodation at Ibis Poços de Caldas.
5 out of 5
by A verified traveler

Good hotel in Poços

Posted 22 Oct 2018 on Hotels
The Ibis was a very nice hotel overall. The staff are friendly, welcoming, and speak english very well, which is a huge boon as we speak only limited Portuguese. The room itself was clean and adequate. The location of the power outlets was not convenient, the soap in the bathroom was overly floral, and there was a single bar to share between the sink and shower, but otherwise the experience was nice.
Comment from Hotel Management
31 Oct 2018 by Gabriel Kohlmann, Hotel Management
Hi, Liam Thanks for your feedback. It's very important to us. We hope that you could visit and walk around the beautiful parks in the city. Hope to see you very soon. You can count on us in your next trip. Yours sincerely, Gabriel Kohlmann Deputy manager H6969-dm@accor.com
5 out of 5
by A verified traveler from Bronx

Posted 5 Oct 2018
Nice Close The Mall and Parks Pocos de Caldas cyti is the Beatifull Montanhas…...