Ratings based on 646 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
It was okay for the night.
However, the flies and no pool was an issue for us
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Deirdra, We appreciate your feedback and regret any inconvenience during your stay. Our team will address the issue to enhance our services. Thank you for choosing our hotel and we hope to welcome you back.
by A verified traveler
Posted 10 Jun 2024
There was no hot water, I was not able to showe
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Fenela, We are sorry to hear about your experience with the hot water during your stay. Your feedback is essential, and we will address this matter with our team for improvement. We appreciate you bringing this to our attention to ensure a better experience for all our guests.
by A verified traveler from Canton
Posted 9 Jun 2024
It was old and the pool was 'closed', really?? At the start of summer?? We had a 10yr old with us, and because they were too cheap to fix the pool for the amount of money they charge, we left ...we did not stay there. Flies were everywherd in the 'check in desk area' and you had to call a number to get someone to help you. Ridiculous!!
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello sabrena, We regret to hear about your experience. We value guest feedback to improve our services. Please contact management directly to address your concerns and for further assistance regarding your stay.
by A verified traveler
Posted 9 Jun 2024
Good
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello edyson,Thank you for sharing your feedback with us. We appreciate your comments and will utilize them to enhance the guest experience. We encourage you to reach out to our management team directly to address any further concerns or suggestions.
by A verified traveler
Posted 8 Jun 2024
Staff was very nice and friendly but i was not impressed with the rooms. They need to do a better job of cleaning the rooms. It's dusty. The floors need cleaning. And the blankets/ bedding is old and stains can be seen here and there. The bathroom wasn't clean either. They really nedd to do a better job of cleaning.
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello DWIGHT N,Thank you for your valuable feedback. We appreciate your kind words about our staff. We have noted your comments about room cleanliness and will address them with our housekeeping team for improvement. Our goal is to provide a comfortable stay for all our guests, and we will strive to do better in the future.
by A verified traveler
Posted 3 Jun 2024
The room was very dirty. The couch had visible signs and stains of pure dirt on the arms of the couch as well as the back of the couch. There was peeling on the walls throughout the room. The bathroom showerhead had so much rust on it that I didn’t dare get into the shower and if I had, I would have been standing in rusty water because the rust from the showerhead had also stained the tub, on top of those things, there were so many flies in the room that it seemed as if something had died in the room although it did not smell like anything had died the flies were excessive. This was the case outside the room as well as they were very visible on my car .
Comment from Hotel Management
5 Jun 2024 by Manager, Hotel Management
Hello Ashika, We are sorry to hear about your experience and appreciate your feedback. We will make sure to share your comments with our housekeeping and maintenance teams for their immediate attention. maintaining the highest standards of cleanliness and comfort for all our guests is our priority. Your concerns will be addressed to prevent such issues in the future.
by A verified traveler
Posted 31 May 2024
I thank needs play area for kids or pool
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Mary,We appreciate your feedback and will take your suggestions into consideration for future improvements. For any further assistance or specific requests, please don't hesitate to reach out to our management team directly.
by A verified traveler from Harrisburg
Posted 30 May 2024
good for stop
Comment from Hotel Management
31 May 2024 by Hotel Manager, Hotel Management
Dear Jian,Thank you for your positive review! We’re glad to hear you found our hotel a good stop. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 26 May 2024
Manager and staff were very nice and accomodating...they are doing renovations but did not cause disturbance
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Eric,We're delighted to hear that our team provided excellent service during your stay. Our ongoing renovations are aimed at enhancing our guests' experience without causing disruptions. Your feedback is greatly appreciated.
by A verified traveler
Posted 24 May 2024
This motel is in the right location for someone who wants a stopping point between Ocean City/Assateague and Chincoteague. It's being renovated, so some minor work may remain to be done (May 2024), but overall the room is in good condition. There's some highway noise at night, but I was able to fall asleep.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Douglas,We appreciate your feedback regarding our motel's convenient location and ongoing renovations. It's great to hear that you found the room to be in good condition. Please note that your comments about highway noise have been duly noted. Thank you for choosing to stay with us and for taking the time to share your thoughts.
