Ratings based on 634 Verified Reviews
2.7 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
21 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback. We're glad you had a positive experience overall. If there's anything specific you feel we can improve on, please let us know.Sincerely, Hotel Manager
by A verified traveler
Posted 13 May 2024
Everytime I stay here. I never have a issue! Staff always friendly!
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Asia,We are delighted to hear that you consistently have positive experiences during your stays with us. Our team prides themselves on providing exceptional service to all our guests. Please do not hesitate to reach out if there is anything we can do to make your next stay even more enjoyable.
by A verified traveler
Posted 6 May 2024
Nothing fancy, just what we wanted, A ROOM!
Very clean, fridge, ice machine in good order.
Comment from Hotel Management
7 May 2024 by Manager, Hotel Management
Hello Charles,We are pleased to hear that you found our rooms clean and equipped with the amenities you needed, including a fridge and ice machine. Should you have any future feedback or requests, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 12 Apr 2024
Helpful and friendly front desk
Comment from Hotel Management
13 Apr 2024 by Hotel Manager , Hotel Management
Dear Bailey,Thank you for your perfect rating and feedback! We're delighted to hear that you found our front desk team helpful and friendly. Providing excellent service is important to us, and we're glad we could meet your expectations. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
8 Apr 2024 by Hotel Manager., Hotel Management
Dear John,Thank you for your feedback. It is really great to find out that you had a very pleasant time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We hope to see you again.Sincerely,Hotel Manager.
by A verified traveler
Posted 24 Mar 2024
It was clean staff was friendly and helpful however things were out dated and broken. But we needs a bed, shower, and bathroom so it served it’s purpose
Comment from Hotel Management
24 Mar 2024 by Hotel Manager , Hotel Management
Dear Terri,Thank you for sharing your feedback. We're glad to hear that our staff was friendly and helpful, and we apologize for any inconvenience caused by outdated or broken amenities. Your comments will be addressed as we strive to improve. We're pleased that we were able to meet your basic needs during your stay. If you have any further feedback, please feel free to reach out.Sincerely, Hotel Manager
by A verified traveler
Posted 9 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Hotel Manager, Hotel Management
Dear Anita,We are sincerely sorry to hear about your disappointing experience during your stay. Your satisfaction is our top priority, and we apologize for any shortcomings that may have occurred. We take your feedback seriously and will address the issues you encountered to prevent similar situations in the future. If there are specific details you would like to share or if you would like to discuss your experience further, please feel free to reach out to us. We hope to have the opportunity to regain your trust and welcome you back for a much-improved stay.Sincerely,Hotel Manager
by A verified traveler
Posted 11 Jan 2024
No in room coffee; couldn't understand desk clerk; did not have confirmed reservation on computer, although I had it on my phone.
Comment from Hotel Management
17 Jan 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your concerns regarding the lack of in-room coffee, communication issues with the desk clerk, and reservation discrepancies are noted. Please be assured that we take these matters seriously, and we will address them to ensure a better experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager
by A verified traveler
Posted 8 Jan 2024
Terrible TRASSSSHHHH, found roach in my room, did not won’t to refund me my money. Stay away far away
Comment from Hotel Management
9 Jan 2024 by Hotel Manager, Hotel Management
Dear Guest,We sincerely apologize for the unacceptable experience you had during your stay, especially finding a roach in your room. This falls far below the standards we aim to provide. Your concerns are taken seriously, and we assure you that we will investigate and address these issues promptly.Regarding your refund, please reach out to our management directly, and we will work to resolve this matter to your satisfaction. We understand your frustration, and we appreciate your understanding.Thank you for bringing these matters to our attention, and we hope to have the opportunity to make amends.Sincerely,Hotel Management
by A verified traveler
Posted 25 Dec 2023
Comment from Hotel Management
28 Dec 2023 by Hotel Manager, Hotel Management
Dear Marvin,Thank you for the fantastic rating of 5 out of 5! We're thrilled to hear that you had a great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions, please feel free to share. We appreciate your positive feedback and look forward to providing you with another wonderful stay in the future.Sincerely,Hotel Manager
