Ratings based on 794 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Great breakfast...clean ..fresh room..handy location for town and Barbican....
Comment from Hotel Management
28 May 2024 by Sophie, Hotel Management
Thank you for your kind review Carl! We're thrilled to hear that you enjoyed our great breakfast, clean and fresh rooms, and convenient location near the town and Barbican. We hope to welcome you back for another wonderful stay soon! Warm regards, The Team at The New Continental Hotel
by A verified traveler
Posted 16 May 2024
Parking facilities were a little small and should be included in the price when booking
Comment from Hotel Management
25 May 2024 by New Continental Team, Hotel Management
Thank you James for your feedback, I have passed your comments to our management team. Warm wishes, the New Continental Hotel.
by A verified traveler
Posted 28 Apr 2024
Well located hotel, clean and friendly staff. Check-in and out very efficient. Comfortable rooms.
Comment from Hotel Management
30 Apr 2024 by Sophie, Hotel Management
Thank you for your review Luis. We're pleased to hear that you found our hotel conveniently located, with clean rooms and friendly staff. It's great to know that your check-in and check-out experience was efficient and that you found the rooms comfortable. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future! Warm regards, The Team at The New Continental Hotel
by A verified traveler
Posted 10 Apr 2024
My room in the roof appeared cramped at first but was adequate for a solo traveller. It was clean, comfortable and quiet. Room was well serviced every day.
Comment from Hotel Management
12 Apr 2024 by New Continental Team, Hotel Management
Thank you Neil for taking the time to leave us a review, we are delighted that you had a comfortable stay. Warm wishes, the New Continental Hotel.
by A verified traveler
Posted 6 Apr 2024
This was my first stay at this hotel. My room was very clean and bright. The room was quite warm when I went in so I opened the window, I wanted to keep it open all night but couldn’t due to the frame constantly rattling, so I didn’t sleep particularly well. The on-site leisure facilities were nice.
Comment from Hotel Management
6 Apr 2024 by New Continental Team, Hotel Management
Thank you Sharon for taking the time to leave us feedback. All comments will be taken on board and passed on to our management team. We are pleased that you enjoyed the on-site leisure facilities. Warm wishes, the New Continental Hotel.
by A verified traveler
Posted 1 Apr 2024
My second stay and will definitely be back again
Comment from Hotel Management
2 Apr 2024 by Sophie, Hotel Management
We are delighted you enjoyed your stay with us Ben! Thank you so much for taking the time to post your review. We are looking forward to welcoming you back again soon! Warm Wishes, The Team at The New Continental Hotel
by A verified traveler
Posted 1 Apr 2024
Hotel parking is not included in hotel booking and it costed £15 extra for the 3 night stay.
Comment from Hotel Management
2 Apr 2024 by Sophie, Hotel Management
Thank you for taking the time to share your feedback with us Daocheng. We hope to have the opportunity of welcoming you back to stay with us again in the near future. Warm Wishes, The Team at The New Continental Hotel
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
27 Apr 2024 by New Continental Team, Hotel Management
Thank you Ivy for taking the time to provide us with a review. Warm wishes, the New Continental Hotel.
by A verified traveler
Posted 25 Mar 2024
A very comfortable stay excellent room comfortable bed clean and tidy supurb staff friendly polite and efficient highly recommend staying
Comment from Hotel Management
27 Mar 2024 by New Continental Team, Hotel Management
Thank you, Gareth for taking the time to provide us with feedback. We are delighted to read that you had a comfortable stay. Warm wishes, the New Continental Hotel.
by A verified traveler
Posted 22 Mar 2024
great as usual
Comment from Hotel Management
27 Mar 2024 by New Continental Team, Hotel Management
Thank you Robert for taking the time to provide us with a review. We are pleased that you enjoyed your stay. Warm wishes, the New Continental Hotel.
