Ratings based on 659 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
The hotel and rooms were smart, clean and well presented. Breakfast was very good.
There is no air conditioning in the rooms and on a hot night this required having the window open all night which meant it was quite noisy.
Car parking is absolute chaos though, tiny car park which means most cars are blocked in and they charge you £15.00 which seems very high.
by A verified traveler
Posted 16 May 2024
Pleasant stay staff very polite
by A verified traveler
Posted 10 Apr 2024
Nice quiet room and friendly staff. Nice breakfast.
by A verified traveler
Convenient location.
Posted 7 Mar 2024 on HotelsGreat place to stay in a convenient part of Plymouth. Very close to The Theatre Royal and The Pavilion.
Lots of stairs to Top floor where our room was which was not easy to carry suitcase to. Room very quiet.
Breakfast lovely and cooked to order. Shame they had no salmon available the morning we were there.
by A verified traveler
Posted 25 Feb 2024
The staff were lovely - very helpful. Our room at the top of the hotel was quite small and the toilet/shower room was tiny. Breakfast was good. We were a bit surprised to be charged £12.50 for parking as that was never mentioned in the booking process. Overall very happy and would stay again.
by A verified traveler
Posted 22 Feb 2024 on Hotels
by A verified traveler
Perfect!
Posted 13 Feb 2024 on HotelsFantastic! Loved everything about our stay, the room, breakfast, friendly staff, location, price, just perfect!
by A verified traveler
Great place to stay
Posted 11 Feb 2024 on HotelsLovely little hotel, centrally placed to visit all Plymouth has to offer. Staff very helpful and friendly serving a delicious breakfast each morning. Great value for money too. Would highly recommend.
by A verified traveler
Lovely B & B
Posted 31 Jan 2024 on HotelsBeautiful old building, lovely big room, super staff, good location. Only criticisms are access to power sockets on just one side of bed and poorly fitting sash window. Worth understanding that check in times are due to no staff onsite after 8.30pm so late arrival matters, they aren't just being difficult. Public car parking in Barbican/Hoe areas is pay and display on road mostly, so hotel charge of £12.50 for 24 hrs is cheaper, but if your car is only there overnight the road can be a lot less.
by A verified traveler
Another excellent stay - thank you...
Posted 31 Jan 2024 on HotelsWe have stayed at the Imperial Plymouth many times and it never disappoints...the staff are so friendly, the breakfast is yummy and we always leave feeling very refreshed...can't wait for our next stay in October.
(The only 'downside' is that they are now charging for parking which only came in this year - it wouldn't stop us staying again but this was one of the reasons we liked this hotel and just wanted to mention it to the new owners as I am sure that we aren't the first to make this comment.)
