Ratings based on 64 Verified Reviews
4.8 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2023 on Hotels
Wonderful service and extra time by owner to make our stay exceptional.
Comment from Hotel Management
21 Nov 2023 by Mitko , Hotel Management
Thanks Dianna, Safely and happy travels!
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Mitko, Hotel Management
Hi Iuliia!I am very sorry for your experience.The last thing is someone in the hotel tobe waking up by security guards.Best regards!Mitko
by A verified traveler
Nice stay in Roots Hotel & Wine Bar
Posted 28 Nov 2022 on HotelsThe owner Mitko is very kind person. He is sommelier with a wealth of knowledge about wines. I highly recommend visiting the hotel and ordering a wine tasting. Everything was fine, we had an amazing time.
Comment from Hotel Management
28 Nov 2022 by Митко, Hotel Management
Благодаря за милият пост, Рени! Вашата компания е винаги добре дошла за повече винени дегустации!
by A verified traveler
You won't find a better place to stay in Plovdiv
Posted 20 Oct 2022 on HotelsWonderful little boutique hotel right at the edge of Old Town Plovdiv. Can't say enough about how friendly and helpful the owner is.
Comment from Hotel Management
20 Oct 2022 by Mitko, Hotel Management
Hi Elena and James! Thank you for your kindness! Best regards!
by A verified traveler
Posted 7 Oct 2022 on Hotels
Comment from Hotel Management
18 Oct 2022 by Mitko , Hotel Management
Dear John, I have try to respond in Irish, but "is not in the guidelines". So I can wish you to be safe and in good health in all your world travels in English!
by A verified traveler
Posted 30 Sep 2022 on Hotels
very friendly and helpfull owner
Comment from Hotel Management
3 Oct 2022 by Mitko, Hotel Management
You are welcome, Guy!
by A verified traveler
Posted 7 Jul 2022 on Hotels
Comment from Hotel Management
7 Jul 2022 by Mitko, Hotel Management
Thank you, Valentin! Safe travels!
by A verified traveler
Great little hotel.
Posted 2 Aug 2021 on HotelsHotel Roots was the best place I stayed during my tour of Bulgaria. Close to the historic centre, quiet, super clean and everything as it should be.
The owner, Mitko, is super friendly and quite a character. Cooks up a mean omelette too.
You can’t go wrong here. 10/10
Comment from Hotel Management
2 Aug 2021 by Mitko, Hotel Management
Scott, I know you will be back!
by A verified traveler
Must stay at Plovdiv!
Posted 21 Oct 2019 on HotelsOne of our best experience in Romania! but not to forget, it's always the host that makes the difference. We love our stay at Roots hotel, it's definitely personalized. A lot of good recommendation and thank you for the omelette egg breakfast! Love every bit of this place.
Comment from Hotel Management
21 Oct 2019 by miTkO, Hotel Management
Hi Julianty! Greetings From Plovdiv Bulgaria!
Safe travels!
by A verified traveler
In Plovdiv, This is the Place to Stay.
Posted 18 Oct 2019 on HotelsThis is where you want to stay in Plovdiv. As other reviewers have mentioned, Mitko, the owner of this small modern hotel, goes above and beyond to make guests welcome. He has done a wonderful job with this new building that blends in perfectly with the area. Very comfortable in all respects. Plus he is a great chef. We had to stop him from preparing giant breakfasts every morning which he gladly does. We just couldn’t eat it all! Uses first class ingredients.
The location is perfect. It is in the old city, but you can walk just a couple of minutes to an alternate route that takes you to the beautiful modern center in a less than 15 minute walk. Truly the best of both worlds. The Old City is beautiful.
Many thanks to Mitko for being an amazing host. He knows Plovdiv and Bulgaria well. Final mention: he is a sommelier certified in Canada where he lived for many years. When he gives you advice about restaurants, listen to him. He knows his stuff. Plus, most importantly, he is a good person. He made our trip to Plovdiv a special treat.
Comment from Hotel Management
18 Oct 2019 by MiTkO, Hotel Management
Hi Alan! Your stay was special to me too!
Safe travels, and lots of fun! Thank you for your kind words...