Ratings based on 81 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2023
Everything was wonderful!
by A verified traveler
Posted 20 Dec 2022
Excellent!
by A verified traveler
A little bit of paradise
Posted 21 Jan 2022 on HotelsWonderful place in the middle of the wild. Great amenities, great rangers, great animals.
by A verified traveler
Posted 21 Mar 2021
Stunning views, beautiful bird life, close to good walks.
Comment from Hotel Management
23 Mar 2021 by Karen GM Tsala, Hotel Management
Thanks for your review. Tsala Treetop Lodge is a beautiful hidden gem!
by A verified traveler
Posted 29 Dec 2020 on Hotels
Comment from Hotel Management
5 Jan 2021 by Karen GM Tsala, Hotel Management
Thank you!!
by A verified traveler
Posted 22 Mar 2020 on Hotels
This is the best hotel I have been ever in my whole life.
The hospitality was beyond outstanding they check the room twice per day they prepare every single thing for you even the tiny details they will take care of it.
For the facility I have not seen this type of facility in my whole life, a suite on the tree this is amazing with the the best view of the mountain everything around, very peaceful.
The Clean is very very clean rooms.
There were two restaurant inside the Tesla all of them are amazing and the food is nice.
Tesla there is the bar in my experience that I would not see any hotel with this type of experience in my whole life like what they have
Comment from Hotel Management
22 Mar 2020 by Karin Webber - General Manager, Hotel Management
Thanks so much for your lovely review of Tsala. It was our absolute pleasure having you here with us and we look forward to welcoming you back again.
by A verified traveler from UK
Posted 24 Feb 2020
The best bit was the monkeys and the baboons. The staff were very lovely, still struggled to do soft fried eggs but hey ho
Comment from Hotel Management
24 Feb 2020 by Karin Webber, General Manager, Hotel Management
Thanks very much for your review! So glad we could share Tsala and the monkeys with you
by A verified traveler
Fabulous spot but food a let down
Posted 13 Jan 2020 on HotelsThis is an amazing property with 5 star facilities and service to match. It was let down by the food unfortunately but otherwise I would highy recommend this romantic spot.
Comment from Hotel Management
13 Jan 2020 by Karin Webber , General manager , Hotel Management
Thanks for your review. We are delighted that you enjoyed your stay.
by A verified traveler
Posted 9 Jan 2020 on Hotels
Tsala Treetop Lodge is a 5 star romantic hotel set in amongst a forest of trees and overlooking a tree clad canyon. The rooms are outstanding as is the service. The view from the balcony is wonderful and the in lounge real fire was a great touch. Our room had its own plunge pool which was a bit cold but on the one hot day this was very refreshing. Service is a bit amateur but very enthusiastic and kind. The thing that let down the property was the food quality. My potjie was excellent but the rest of my party found their food dry. The omelette in the morning was greasy, smelled of overcooked oil and was virtually inedible. The choice on the buffet was good. I would stay here again but hope food gets an uplift.
Comment from Hotel Management
23 Feb 2020 by Karin Webber, General Manager, Hotel Management
Thanks very much for your feedback. We will definitely incorporated all the feedback to ensure an even better offering on your next visit.
by A verified traveler
Treetop Delight
Posted 23 Dec 2019 on HotelsWe really appreciated the genuine care of the staff and the magnificent treetop setting. Dinner was good, but breakfast among the trees was the real highlight. Both the rooms and surrounding gardens were exquisite.
Comment from Hotel Management
25 Dec 2019 by Karin Webber, General Manager, Hotel Management
It is our pleasure to be able to share our beautiful hotel with you. Hope to see you back
