Ratings based on 795 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jun 2024
Approximately to the venue
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 31 May 2024
We’ve stayed here a number of times. It’s always clean & staff friendly. 2 warm cookies when we checked in, nice!
by A verified traveler
Posted 17 May 2024
Nice location near outlet mall, the interstate and the business I had an appointment with
by A verified traveler
Posted 27 Apr 2024
I made a last minute reservation in a snowstorm; the desk staff was friendly and the wait staff in the next door restaurant excellent. The food was surprisingly good. It’s in the middle of an outlet mall by the highway but in driving distance of other attractions. Pleasant Prairie is just over the WI state line on I-94
by A verified traveler
Posted 26 Apr 2024
Nice place, close to highway but very quiet. Staff is friendly & place is clean.
by A verified traveler
Posted 25 Apr 2024
The heat did not work in my room. The bed was hard as a rock yet the pillows were lacking firmness. I had a horrible nights sleep and now I have muscle spasms in my neck and shoulders. I had high hopes but I will never stay here again.
by A verified traveler
Posted 20 Apr 2024
by A verified traveler
Posted 20 Apr 2024
I really wanted to give 5 stars for our stay. The property was clean and the staff were polite. This location is conveniently across the street from a mall that we shopped at. Our overall stay was good. However, we left a bag containing clothing my son bought from mall. I called the facility as soon as we made it home (4 hours distance). The girl I talked to said there were no reports of any items left in our room. She said she would escalate the situation and the manager would be in contact. I have received no communication since the initial call I made.It has been a week. I am disappointed.
by A verified traveler
Posted 16 Apr 2024
Very friendly and helpful staff. Nice clean room. Overall pleasant stay