Barrio Latino Hotel Reviews

Thanks for visiting Mr James,we really would like few words about ( i.e.) location, services , wifi , etc - so we could use the reviews to deliver a better experience .

Thank you Kenneth !

We are happy you could visit and get the original feeling of the area, which is the oldest part of the town and still opens to visitors and residents in a serene way .

Very kind of you Nikhil !,... a little bit jealous of Enzo but he keeps being the star of the resident staff , we accept it .Come back anytime !

The content of your message does not surprise us, but it also interests us.We will not deny that Playa del Carmen is a city that loves to party, and also that the music from a bar is a nuisance for some nights.But we continue to be surprised that you say , the music 'made the bed shake' until 5 in the morning. Adding a little too much to an already clear explanation, sorry if we say so, doesn't help. Truth is, the venue which starts playing some nights, finished at 02.40 on all three evenings.Furthermore, and since the hotel, as has often happened since 1997, was full, we must mention that the other customers continued their holidays as planned: this, respecting once again your opinion at least about the impact of the nightlife: to explain how over the years , future customers will be able to read absolutely contrasting opinions regarding the same room, and all worthy of respect .But it is also true that not all visitors are the same. Even the other hotel chosen as the second option by you (far away from the town) would demonstrate once again that it is advisable for the customer who knows himself better than anyone else to do a good research before booking a space in a town like this which is known, I repeat, for the beach during the day and the liveliness at night.It seems right to me to let it be known that in reality you first asked us to keep the room, only changing to the low floor plan, because you wanted to return, but this didn't happen.We run a business : that, like an airline, has rates and policies that are fairly easy to read. Of course you received a polite message from Expedia, but at no time a refund statement, because this Agency follows the rules of the rates.We also hope that all of this is not a reaction to significant, if unintentional, damage to the roof ventilation system, for which you were asked to pay.But we think that above all, your comment will be able to be read by many people and everyone, reading one so negative, others excellent and others still average, will be able to decide how to design their holiday just as they wish, and for this we thank you .

Thank you Robert, this was a match then !Happy to get your review and wish you a great 2024.

Thank you for the visit !We charge a deposit for the bags ( 50 pesos / unit/ day ) , but it is not mandatory . In fact , our storage area is offered by an international app at three times the price to external clients , and we also look after those clients who cannot have any other option leaving their vacation rental . Walmart is close , and we usually don't charge for a request of dropping the bags and have breakfast or lust buys. But we did look after the luggage anyway , would you skip the flights if they charge for them also ?( it is an open question an makes sense, since hotels and flights share the same challenge : lower rates and get extra income for extra services to end the year with positive results . And our rates are really low !)

You are very kind and your opinion shows you matched the inspiration of the Hotel and the goal to give an original and local experience .Thank you very much !