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AKBAL Playa - Beach Zone

3.0 star property
Escape to a tropical paradise with sun-kissed beaches. Unwind by the pool or enjoy refreshing cocktails at the beach bar.

Choose dates to view prices

Located close to Mamitas Beach, AKBAL Playa - Beach Zone is a tropical haven with a beach bar and sun loungers on the white sand beach. Enjoy an outdoor pool, concierge services, tour assistance, WiFi in your room and other perks like beach towels and umbrellas.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Kitchen
The current price is P1,346
P1,837 total
includes taxes & fees
Jun 21 - Jun 22

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per night

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 5 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Does AKBAL Playa - Beach Zone have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at AKBAL Playa - Beach Zone?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at AKBAL Playa - Beach Zone on Jun 21, 2026 start from P1,346, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AKBAL Playa - Beach Zone pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per night.

How much is parking?

This property doesn't offer parking.

What time is check-in at AKBAL Playa - Beach Zone?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at AKBAL Playa - Beach Zone?

Check-out is at noon.

Where is AKBAL Playa - Beach Zone located?

Offering direct access to the beach, this Zazil-ha hotel is within a 10-minute walk of Super Chedraui Selecto Avenida 10 and Mamitas Beach. Playa del Carmen Main Beach and Quinta Avenida are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.4

Cleanliness

5.4

Amenities

6.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 6 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 7 out of 31 reviews

Reviews

Verified

8/10 Good

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous and helpful Room clean Kitchen could have been a little better equipped Had 2cups 2plates 2bowls 2spoons knives and forks and we had to ask for those. Cooktop only had 1burner Location was good, close to 5th ave The area and unit felt safe
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Great Stay with Wonderful Highlights Our Expedia booking turned out great! The airport staff was super helpful, arranging taxis and even letting us grab waters and snacks before heading to our accommodations. Though the gated entrance was a bit hidden, our room was clean, clutter-free, and cozy. The bed was very comfy, and while the thin windows allowed some traffic noise, it was mostly quiet at night. There was a faint smell of bug spray and a few bugs, but it didn’t detract from the overall experience. Our host, Jesus, was fantastic, providing fresh towels and passes to a lively, luxurious beach club that was truly a highlight. We also loved the rooftop area with a small, clean pool, perfect for relaxing. The property felt safe, with plenty of shops, dining, and entertainment within walking distance. While the TV didn’t work, the Wi-Fi was reliable, and the affordable price made it all worthwhile. We’d absolutely stay here again!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Stanley Keith

Liked: Cleanliness
Disliked: Property conditions & facilities
Decent room on budget
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

stefan

Disliked: Cleanliness, amenities, property conditions & facilities
A lot smoother than it used to be. For a low cost airline is acceptable
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jesus was great!
Stayed 6 nights in Sep 2024
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hoyle and staff were very poor ,not!!! Recommend.
Stayed 5 nights in Sep 2024
Verified

2/10 Terrible

Luis D

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The was not hot water, no parking, not front desk and worst was the bathroom so dirty This place is NOT supposed to be open for public
Stayed 1 night in Jan 2023
Verified

4/10 Poor

JOEL

All I want to say is the buzzer is not working and my phone wasn’t working, so I couldn’t call the number to get into the property. It’s important to take care of the basics; don’t make your guests wait in the rain.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

jonathan

Disliked: Staff & service, amenities, property conditions & facilities
No hay donde estacionar el auto
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La "piscine" annoncée est plutôt l'équivalent d'un spa portatif à l'eau froide, mais le reste est ok, proche te tout, des bons restaurants et a un pas de la fameuse "Quinta Avenida"
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Angel Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del Personal amable
Stayed 1 night in May 2025
Verified

8/10 Good

Antonio Basurto

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien para ir a dormir y tener todo al alcance. Aire acondicionado genial, por el precio está biem
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

José Luis Damián

Liked: Cleanliness, staff & service
Disliked: Room comfort

Buena experiencia

Vacaciones con mis esposa la dirección que marca la app no es pero nos apoyaron en chat de la app está al lado de un Willis en la 15 y CTM casi 2 hrs para encontrarlo, el colchón nefasto nada confortable porque están viejos nada de descanso, horarios hasta las 10 pm para uso de alberca y asador, ambos super limpios y agradables. Gran atención del personal si volvería a hospedarme
Stayed 2 nights in Apr 2024
Verified

2/10 Terrible

leticia

Disliked: Cleanliness, property conditions & facilities
esta en una zona decente y tiene mucho potencial, pero esta muy sucio todo , dede que entras
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Selene del Carmen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba muy sucio, el sanitario y regadera asqueroso, toda la habitación olia super feo a cigarro y cerveza. No apto para familias, desagradable experiencia. Adicional a todo, el lugar no tiene nada de seguridad.
Verified

2/10 Terrible

JORGE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima experiencia. La habitación que nos tocó olía a humedad, había comida echada a perder en el frigobar, las toallas húmedas, en recepción no había nadie, nos mandaron la llave con otra persona ajena al hotel. El teléfono que ponen en la entrada para cualquier cosa, contesta una agencia de viajes y no te resuelve nada referente a este hotel. Termine solicitando la cancelación
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

raveen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't do it.

Hard to find, and no check in concierge. As I was waiting, a local couple came out pretty drunk and it was clear what they were just finished doing. Thoroughly disgusted with this place.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom ! Perto de tudo !

O apartamento é muito confortável, próximo a tudo ótima localização e preço justo . Ao lado do apartamento tem supermercado, mercado de frutas e sucos tudo que se precisa para ter uma estadia completa . Para quem busca um local seguro com valor de estadia justo em Playa del Carmem este é o local . Pretendemos voltar em breve . Recomendamos !! Marcelo e Caio
Stayed 7 nights in Mar 2022
Verified

4/10 Poor

Wendy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The apartment is older. Which is fine. But it really was not clean. There was someone else’s food in the fridge as well as used shampoo and used soap in the shower. The shower has soap scum up the walls. The bed sheets were clean and that’s the only reason we stayed.
Stayed 3 nights in Jan 2022
Verified

6/10 Okay

Nereyda

Disliked: Cleanliness, property conditions & facilities
Nos cobraron un cargo que ya estaba incluido en la habitación, no existe tal opción de cocina completa, ya la incluye, y no te dan otra llave por si alguno de tus acompañantes necesita llegar en otro momento.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Alberto

Stayed 1 night in Nov 2025
Verified

8/10 Good

José Roberto

Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Megan

Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 2 nights in Dec 2024